Hartford Healthcare

Primary Location

: Connecticut-Hartford-80 Seymour Street (10008)

Job

: Administrative

Organization

: Hartford HealthCare Corp.

Job Posting

: Mar 13, 2024 

Innovation Manager / Clinical Informatics - (24152025) 

Description

Work where every moment matters. 

Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.

With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. 

Position Summary:

Hartford HealthCare (HHC) has a vision of being the most trusted in personalized coordinated care. With this vision, there is a keen focus on leveraging innovation to drive HHC’s value equation and transform the way that HHC delivers quality healthcare. The strategic imperative for innovation is leverage innovative ideas to deliver on access, affordability, equity and excellence.

The Innovation Manager provides oversight, meeting facilitation, leadership, qualitative and quantitative research and analysis, and reporting across the spectrum of HHC Innovation work. The Innovation Manager supports the strategy, programs, and subject matter experts to achieve the health systems strategic Innovation goals. The Innovation manager is dynamic and hands on, working collaboratively across teams to foster positive partnerships within and beyond the Hartford Healthcare System. 

Position Responsibilities:

Key Areas of Responsibility

• Provide support to all phases of the Innovation Process
• Initial coordination of efforts and intake process; new submissions, review by subject matter experts, disposition of submissions, next steps for potential collaborations
• Assist with the facilitation, preparation, and presentation of companies that have gained clinical alignment for a Collaboration Agreement
• Prepare materials for leadership meetings, events, discussions, etc.
• Serve as a system wide resource and advocate for Innovation Process at HHC
• Measure the impact of innovation initiatives and make recommendations for improvement
• Track, monitor, and bring visibility to HHC Innovation initiatives
• Refine and standardize the Innovation process for both internal and external customers
• Support existing external and internal relationships
• Maintain and update Innovation information on the HHC Innovation website. 

Working Relationships

Job Title of Individual(s) Reports To: Sr. Director of Innovation & Informatics

Qualifications

Requirements and Specifications:

Education

• Minimum: Bachelor’s degree in business administration or a healthcare field, or equivalent work experience.
• Preferred:

o Advanced degree in healthcare administration, business administration or a related field.

o Additional education or experience working with healthcare systems, startups, finance, marketing, as well as information and technology disciplines, is desirable

Experience

• Minimum:

o Two to three years of healthcare administration or a related field.

o Two or more years of experience with project management and/or change management.

o Six months or more of exposure to innovation and entrepreneurship with startups.

• Preferred:

o Three or more years of project and change management.

o One year or more experience working in an entrepreneurial and innovation environment.

o Experience in healthcare administration with an emphasis on Innovation.

Language Skills

English

Knowledge, Skills and Ability Requirements 

• Excellent communication and interpersonal skills to include the ability to negotiate and resolve conflicts and build teams
• Strong understanding of healthcare administration and processes
• Excellent analytical and strategic thinking
• Demonstrated ability to use critical thinking skills to analyze complex problems and workflows and develop creative solutions
• Strong influence and negotiation skills with the ability to persuade others and develop consensus
• Ability to effectively leverage system wide relationships to drive people, process and technology change in a dynamic and complex operating environment
• Effective analytical ability in order to develop and analyze options, recommend solutions to, and solve complex problems
• Excellent oral and written communication skills, including the ability to explain innovation ecosystem and processes to business leaders, as well as business concepts to technologists, with a communication style that is open and fosters trust, credibility and understanding
• Exceptional organizational, planning and project management abilities
• Ability to ensure a high level of customer satisfaction including employees, patients, visitors, referring physicians and external stakeholders
• Inspires confidence, appropriate risk taking and achievement of high standards; serves as a role model and as an agent of change; understands impact of change on others 

We take great care of careers. 

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Regular

Standard Hours Per Week: 40

Schedule: Full-time (40 hours)

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