EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a Director - Delivery Management with a strong product development background to be part of our delivery team. This individual will be responsible for building engineering teams with a product mindset, instilling a DNA of engineering excellence, and fostering a continuous improvement mindset within the organization.
The ideal candidate will have significant experience in a technical leadership role, managing large teams of developers, exceptional people management skills, hands-on development and design experience, the ability to delve deep into technology and expand into business applications as needed, a deep understanding of agile methodologies, exceptional communication and presentation skills. If this sounds like a role for you, please review the details below.
#LI-DNI
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Responsibilities
- Provide leadership and strategic planning to the Delivery Management function within EPAM India
- Lead and manage diverse project teams facilitating the delivery of software solutions while ensuring client satisfaction and project quality
- Maintain a primary focus on client engagement and on managing client expectations while ensuring the project's economic viability and success
- Foster Engineering Excellence within the teams - enforce best practices for software development and project management to facilitate high-quality, efficient project delivery
- Deploy your expertise, innovative capabilities, and market understanding to provide value and ensure delivery excellence
- Encourage Engineering Excellence as the standard working model, embracing modern delivery approach to envision, design, build, deploy and operationalize products & platforms
- Implement proactive strategies to improve client satisfaction and employee Net Promoter Score (eNPS), with a focus on reducing involuntary project attrition
- Encourage a culture of learning, ensuring adherence to key learning initiatives such as AI, Cloud and Engineering Excellence education
- Collaborate with sales and account management teams to support pre-sales activities, including project estimations and proposal development
Requirements
- A Bachelor’s/Master’s degree in information technology or a related field
- 20+ years of relevant professional experience is required
- 10+ years of experience in project delivery leadership role within the IT services industry
- Strong experience in a Delivery leadership role with hands-on experience leading large programs of 10+ feature teams
- Deep knowledge of P&L management
- Expertise in Engineering, Technical Architecture, Code Review, Solution Architecture
- Extensive knowledge and hands-on experience in software delivery and project management
- Proven experience in customer relationship management, conflict resolution, and project escalation management
- Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
- Prior initiative and responsibility for budgets, project delivery critical paths, and client relationships
- A strong track record of project delivery for large, cross-functional, projects
- C1 English level proficiency
Nice to have
- Knowledge of Java and .NET
- Experience with Cloud technologies
- Relevant certifications in Project Management would be advantageous (PMP, CSM, SAFe, or similar)
We offer
- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits
- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
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