Hiscox

Job Type:

Permanent

Build a brilliant future with Hiscox

Job Title: Hiscox Social Media Manager 

Location: Atlanta, White Plains, or Manhattan

Reporting to: Head of Brand and Content Marketing

Band: II

In the role of Social Media Manager, your responsibilities include formulating and implementing our brand's social media strategy, crafting compelling content, guiding user generated content and overseeing our social media channels. Your main objective is to actively engage our target audience of small business owners and foster growth through effective social media marketing.

Key responsibilities:

• Collaborate with our social media agency to oversee and execute our social media strategy, ensuring alignment with our business objectives. This includes managing content creation, posting schedules, and engagement tactics.
• Manage and monitor all company social media accounts, including but not limited to Facebook, LinkedIn, Instagram, Pinterest and Tik Tok.
• Establish and cultivate the online community by actively engaging with comments and messages, fostering meaningful interactions.
• Collaborate with your content, design, and communications colleagues to align social media strategies with broader marketing initiatives. This involves creating compelling content, including skillfully crafted images, videos, and infographics, that is both creative and engaging.
• Use data and audience insights to monitor social media trends, track user engagement, and analyze performance metrics to make data-informed decisions.
• Stay up to date with industry best practices, platform algorithm changes, and emerging social media trends.
• Establish key KPIs to show the impact of social media on our topline goals.
• Prepare regular reports on social media performance, offering insights and recommendations for improvement.
• Work with the internal comms team to have a strategy for our Corporate social media and customer social media.
• Develop a targeted social media approach for each of our core customers – SMB, Brokers and agents.

Requirements:

• Minimum 5 years of experience
• Bachelor’s degree in marketing, communications, or a related field. Relevant certifications are a plus.
• Proven experience as a Social Media Manager or similar role, with a strong portfolio of successful social media campaigns.
• Proficiency in social media management tools and analytics platforms.
• Creative thinking and the ability to generate and curate engaging content.
• Strong understanding of branding, messaging, and target audience engagement.
• Excellent written and verbal communication skills.
• Design skills a plus but not mandatory.

What we offer

• Competitive salary and bonus (based on personal & company performance) 
• 401(k) with competitive company matching. 
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) 
• Company paid group term life, short- term disability and long-term disability coverage. 
• 24 Paid time off days, plus 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days. 
• Paid parental leave. 
• 4-week paid sabbatical after every 5 years of service 
• Financial Adoption Assistance and Medical Travel Reimbursement Programs 
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program. 
• Company paid subscription to Headspace to support employees’ mental health and wellbeing. 
• Recipient of 2021 Cigna’s Well-Being Award for having a best-in-class health and wellness program 
• Dynamic, creative, and values-driven culture 
• Modern and open office spaces, complimentary drinks 
• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

What we offer

• Competitive salary and bonus (based on personal & company performance) 
• 401(k) with competitive company matching 
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) 
• Company paid group term life, short- term disability and long-term disability coverage 
• 24 Paid time off days, plus 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days 
• Paid parental leave 
• 4 week paid sabbatical after every 5 years of service 
• Financial Adoption Assistance and Medical Travel Reimbursement Programs 
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 
• Company paid subscription to Headspace to support employees’ mental health and wellbeing 
• Recipient of 2021 Cigna’s Well-Being Award for having a best-in-class health and wellness program 
• Dynamic, creative and values-driven culture 
• Modern and open office spaces, complimentary drinks 
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

Salary Range - $90,000 - $115,000

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