Ernst & Young

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Strategic Communications professional- EY Global Delivery Services- Client Service

Let us introduce you to the job offer by EY GDS, Client Service, India – a member of the global integrated service delivery center network by EY.

Global Delivery Services (GDS) comprises 80,000 professionals who deliver strategic support to EY member firms. The team spans all EY geographies, practices, service lines, sectors and competencies to provide deeply integrated services resulting in efficient and world-class solutions.

The opportunity

At EY Global Delivery Services (GDS), we work hand in hand with the business to build awareness of our services and solutions; to bring our purpose — building a better working world — to life for our people, clients and communities; to engage our people and build a high performing culture; and to build the commercial value and emotional resonance of the EY and the GDS brand.

We’re looking for a professional — with marketing and communication experience — to define and execute impactful and compelling strategies, plans and materials to communicate to employees, potential employees and EY client service teams. We work in a fast-paced, global environment to deliver integrated marketing and internal communications programs. We are responsible for campaign design and content development for a variety of internal and external channels to contribute to and lead global programs that help EY people understand GDS and enhance our reputation in the market.

Your key responsibilities

We are looking for a marketing professional with the ability to use key messages to inform, engage and inspire multiple audiences. You must be able to strategize, execute and deliver external and internal communications campaigns and be responsible for creating corporate content. You will work with a variety of stakeholders to create engaging communication products; both within and outside EY, to support our GDS Client Service team.

You must be a great storyteller and content writer with outstanding project management skills. Your main responsibilities will include working with the GDS Client Service BMC Leadership team and drive campaigns across all service lines. Track progress and help teams with measurement and best practices. We need someone with expertise in managing all communications channels, including but not limited to social media, internal sites and events.

You should be comfortable working in a flexible and agile environment, often with virtual teams across time zones. And you will coordinate communications work between our team, in-house designers, vendors and editorial groups across EY. Demonstrating the ability to manage multiple projects, prioritize and manage time effectively are crucial to the success of the role.

Skills and attributes for success

We seek a highly skilled and dynamic Marketing and Communications Professional to join our team. In this role, you will be responsible for crafting and implementing internal and external communication campaigns that resonate with our target audience and align with our business goals. We seek someone who can bring a fresh perspective and make our communications more relevant and engaging.

Key Responsibilities:

• Understand the needs and preferences of our audience and develop tailored communication campaigns accordingly.
• Demonstrate exceptional copywriting, editing, and storytelling skills to create compelling content that captures attention and conveys our brand message effectively.
• Collaborate and build relationships across our matrixed organization, fostering teamwork and leveraging networks to achieve communication objectives.
• Exhibit strong project management skills to oversee all Client-Service Campaigns, ensuring timely execution and successful outcomes.
• Translate the business agenda into high-quality, audience-centric communications that align with our brand identity.
• Display advanced listening and interpretation skills to gather insights and feedback, adapting communication strategies as necessary.
• Encourage creative and innovative thinking to bring fresh ideas and approaches to our communication initiatives.
• Possess strong influencing abilities, particularly when working with stakeholders without direct authority.
• Demonstrate extensive experience in managing and advising senior stakeholders, providing strategic guidance and support.
• Pay exceptional attention to detail, showcasing outstanding organizational skills and the ability to handle multiple tasks and prioritize effectively.
• Exhibit excellent project management, problem-solving, and delegation abilities to ensure smooth execution of initiatives.
• Thrive in a fast-paced environment with a strong focus on deadlines, displaying the ability to work under pressure and manage time efficiently.

To qualify for the role, you must have

• Fluent English skills (written and verbal)
• 3-5 years in marketing, external or internal communications roles.
• Must have stakeholder and campaign management skills.

Ideally, you’ll also have

• Previous experience in large, matrix organizations
• Prior experience with a professional services firm, IT company or a PR agency

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.