Work Mode:

Onsite

Responsibilities:

Level Infinite:

Level Infinite is a global game publisher offering a comprehensive network of bespoke services for games, development teams and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play, while building a community that fosters inclusivity, connection, and accessibility. The brand also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games. Level Infinite is both publisher of breakout hit games like PUBG MOBILE and Goddess of Victory: NIKKE, and a collaborative partner in games such as Fatshark’s Warhammer 40,000: Darktide, Dune: Awakening from Funcom, Nightingale from Inflexion Studios and many more. To learn more about Level Infinite, visit levelinfinite.com, and follow on Twitter, Facebook, Instagram and YouTube.

Tencent Games:

Tencent Games was launched in 2003 and has since grown into a leading global platform for game development, publishing and operations. We are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 games, including PUBG MOBILE, Call of Duty: Mobile, League of Legends, Arena of Valor and Alchemy Stars, to hundreds of millions of players across over 200 countries and regions.

As the Senior Manager Digital Merchandising, you will play an important role as part of Tencent Games’ Strategic Partners leadership team, reporting directly to the Head of Strategic Partners – Console/PC. 

Overview:

Our Strategic Partners team is looking for an experienced Senior Manager Digital Merchandising to drive our e-commerce, storefront and CRM strategy for games, updates, and other content across all PC and Console platforms. You will work with teams across Level Infinite, Tencent IEG Global (Production, Operations, Marketing, Comms), and our external development studios to oversee and coordinate game assets spanning early access, launch and post-launch content. You will act as a primary point of contact for platform-specific promotions, events and showcases and an expert on what makes their audiences tick. You will also work with first party partners to coordinate the setup of products and help inform our global pricing strategy, discounting and lifecycle management. We are looking for someone who can apply significant experience within the Games as a Service sector to define, guide, and create team processes, pipelines, and deliveries.

Responsibilities:

• You will lead our merchandising efforts, responsible for designing seamless player journeys across multiple digital channels, identifying merchandising strategies to promote acquisition, engagement and help achieve Level Infinite digital sales targets across PC and consoles, globally
• Lead team to successfully manage display space on e-tail sites, digital storefronts and partner programs, to maximize the reach and visibility of content and its relevance to each player segment, including personalizing content, pricing, and promotions
• Oversee and support team resources, defining workload needs and ensuring its fair distribution
• Work with internal partners, such as marketing, production, commercial, operations and analytics to establish successful working frameworks for the merchandising strategy
• Work with external partners, such as PlayStation, Xbox, Nintendo, Steam and Epic to negotiate and implement merchandising plans and representation across their digital channels
• Identify, test and learn opportunities for new merchandising strategies to improve digital experience, value, and performance
• Work with peers and leadership to drive merchandising innovation and platform evolution
• Provide weekly and monthly updates to leadership on merchandising performance across all our accounts' digital channels
• Other relevant duties as assigned

Requirements:

• 6+ years of experience in marketing campaigns, eCommerce, or product launch in the gaming or digital entertainment industry
• Proven expertise supporting the release of GaaS based content across PC and console platforms
• Managed a team, directly or dotted line, that successfully delivered cross-functional projects
• Managed external and internal relationships with senior interactions, building mutually beneficial relationships with partners
• Strong communication and relationship-building skills adapted for a global remit
• Experience designing and optimizing digital consumer journeys/experiences and associated merchandising processes
• Can maintain strict confidentiality with privileged information
• Flexibility and willingness to work odd hours as needed to support our development studios around the world and in multiple time zones
• An enthusiasm and passion for games and the games industry, with a general understanding of the game development and release process

Location State(s)

California, Washington

The base pay range for this position in the state(s) above is $99,600 to $182,260 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are also able eligible to participate in the Company’s 401(k) plan, accrue from 15 up to 25 days of vacation leave per year, up to 10 paid holidays per year, 2 floating holidays and accrue up to 10 days of paid sick leave per year. Your benefits eligibility requirement will be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may be pro-rated for those who start working during the calendar year.