Homebridge

Homebridge believes that quality care comes from skilled and supported caregivers. As California’s largest employer-trainer of caregivers and the State’s largest IHSS agency provider, Homebridge operates multiple programs that benefit caregivers and their clients across the State.

In San Francisco, Homebridge provides nearly 1/2 million hours of in-home care to more than 1,000 complexly-diagnosed IHSS MediCAL beneficiaries each year, with a staff of more than 300 caregivers. The agency is also the major provider of training courseware to IHSS Career Pathways, a statewide program for government-funded in-home caregivers.

We are passionate about creating impact in the lives of those we serve.

Position Summary

At Homebridge, we are pioneering a Vocational English as a Second Language Home Care Immersion Training Program. This initiative is designed to bolster the workforce by offering immersive, on-the-job English language training to home care providers. Funded by a generous two-year, $5 million grant from the California Workforce Development Board, this program is set to transform the lives of 150 new in-home care providers in San Francisco. By providing paid VESL home care training along with ongoing language support, we aim to overcome employment barriers for talented candidates whose first language is not English. 

Reporting to the Senior Manager of Learning and Development, the New Hire Instructor plays a critical role in the Vocational English as a Second Language (VESL) program, focusing on caregiver training for San Francisco In-Home Supportive Services (IHSS) workers. These workers provide essential support to the elderly and people with disabilities, enabling them to live independently. The instructor will support development of and implement training strategies to enhance the workforce's capabilities in delivering quality care. 

This position is funded via a grant that expires in April 2026. Appointment renewal for the following grant cycle will be based upon available grant funding and performance.

Essential Job Functions

• Conduct skills development training for Homebridge Home Care Professionals, tailoring content to meet the unique needs of the caregiver audience; present training curricula on topics appropriate to the Provider audience. 
• Collaborate closely with the language instructor and the Learning and Development (L&D) team to ensure a holistic training approach that integrates language and vocational skills. 
• Lead and evaluate specialized trainings, including CPR/First Aid and mandatory classes, for both new hires and current Home Care Professionals (HCPs) who are in an English Language Learning environment.
• Monitor and assess training effectiveness, utilizing data-driven analysis to achieve performance targets in collaboration with the broader L&D team.
• Manage classroom environments, including maintenance and preparation of training materials and facilities.
• Document and confidentially manage observations and assessments of new hire performance and behavior.
• Foster a positive and productive classroom atmosphere by managing student behavior and establishing clear rules and procedures. 

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills to engage, train and inspire 
• Computer proficiency using word processing and database programs required 
• Strong administrative, planning, organizing and delegating skills 
• Ability to effectively manage conflicts 
• Proven ability to articulate expectations and define anticipated results 
• Skilled in time-management: able to manage day-to-day responsibilities along with urgent, time-sensitive needs 
• Proven performance management skills in coaching and holding employees accountable 
• Works with integrity and a positive attitude 
• Bilingual in Spanish or Cantonese strongly preferred

Education and Experience

While candidates holding a bachelor’s degree in a related field is preferred, we also warmly welcome applicants possessing substantial work experience that equates to the educational qualifications. Familiarity with human services and nonprofits is a plus. 

Work Environment 

This position is primarily sedentary, working at a desk in a temperature-controlled office, in modular office space, an individual office or a classroom or conference room. The noise level in the work environment is usually moderate. Some travel: must be able to travel on foot, via public transportation or personal vehicle to all parts of San Francisco for performance of job duties. May occasionally be exposed to outside weather conditions while traveling.

Physical Demands

The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to talk or hear. The employee is frequently required to sit for extended periods of time at a desk or computer workstation. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

San Francisco Pay Range

$66,560—$69,928 USD

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Homebridge is an equal opportunity, affirmative action employer committed to maintaining a non-discriminatory, diverse work environment.