City of New York

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reducing street homelessness and assisting New Yorkers as they transition from shelter into appropriate permanent housing.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the Agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to serve as Shelter Director who will:

• Ensure the health, safety and welfare of DHS clients and On-Site Staff. Monitor the physical locations to ensure an acceptable level of cleanliness.
• Oversee full compliance with all applicable legal mandates, Agency Standards, and regulatory requirements: such as NYC Building Department codes, NYC Fire Department regulations, NYS Office of Temporary and Disability Assistance (OTDA) rules governing homeless shelters, NYS Public Employee Safety and Health (PESH) regulations, and the Callahan Consent Decree governing clients' shelter rights.
• Supervise management of program capacity; oversee the timely provision of bed assignments for new and returning clients and will work closely with Vacancy Control to coordinate transports and report shelter census and bed availability figures.
• Manage the provisions of social services, provide direction and support to ensure programmatic goals and objectives are achieved, clients’ social service needs are met, and independent living plans are developed, monitored, and executed.
• Participate in weekly case conferences with Social Services Staff to address and resolve deficiencies and will manage external relationships with community groups and the local Community Board to address community concerns and promote good relations.
• Direct the administrative functions of the facility to ensure that staff adhere to City and Agency policies and procedures with respect to time and leave regulations, absence control provisions, overtime allocations and control plans. Foster compliance with the Agency Code of Conduct and enforce any other applicable City, State, and Federal directives.
• Based on 24/7 Coverage

Work Location: 1322 Bedford Avenue, Brooklyn NY

Hours/Schedule: Monday – Friday 8am- 4pm (based on 24/7 coverage)

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.