Client Success Manager, French Speaking

Sage+Archer

You might not realize it but digital out-of-home is all around you; from the billboards in Times Square, to the TVs at gas pumps, screens at electric vehicle charging stations, elevators, the grocery check-out aisle and everything in between. Our mission is to power that global digital signage ecosystem. We’ve built software solutions that can run entire signage networks and an end-to-end marketplace for programmatic advertising exclusively for digital out-of-home.

About us:

Vistar Media is a rapidly expanding global software and advertising technology company. Our innovation and leadership in the industry have been recognized by AdExchanger’s Top Programmatic Power Players and Street Fight’s Innovator Awards. We pride ourselves on our positive, supportive culture and are looking to scale our teams globally. Be a part of our exciting journey!

About the role:

You will work in a dynamic environment to accelerate our business by establishing and growing the French business by supporting our clients in France while based in Paris. Your main responsibilities are to introduce Vistar Media to potential users and assist them in solving pre and post-campaign-related questions, or support various requests regarding VM’s features and services. You will act as the point of contact for French relations. You play a major role in convincing the client that our solution is the key to their profits. Working with the Country Manager France, VP of Client Success, and Managing Director you will be collaborating along with the team of seven brilliant Client Success and Sales Managers who speak various languages.

What you'll do:

  • You will be in contact with the client on a daily basis to support the smooth running of their advertising campaigns
  • Onboard new clients with a platform run-through based on what they need from the platform and how they can benefit them
  • Consult clients on strategic plans, recommend new technology & features, and give out best practices
  • Client Health Checks: you check on your client’s engagements regularly. You make sure they get the full maximum out of the platform to achieve their goals
  • You communicate with internal teams (creative design, development) and external partners (media owners, data & tech providers) to bring our platform and the clients using it to the next level
  • Identify and build strong relationships with clients and the industry network: media owners, data partners, and other ancillary relationships
  • Being the advocate of our platform and product

What experience we’re looking for:

  • Fluency in French and English
  • Located in Amsterdam
  • A degree in business / marketing or a similar field
  • You have a service-oriented attitude: the ability to build effective relationships with all sorts of partners
  • You are technology-first: keen to know the ins and outs of the digital media industry
  • You are proactive and you enjoy supporting the organization to deal with change and ambiguity in a healthy way
  • You are able to manage and prioritize tasks and projects
  • Understanding of digital advertising technology; programmatic, mobile, data, and attribution

Who you are:

  • Self-motivation, the determination to succeed, and grow a small business unit within an international support framework.
  • Autonomous, able to drive the development of a new business independently.
  • Agility to respond to differing sales and support needs and requests, business models, and client profiles.
  • Tenacity to pursue and close contracts, and ensure their execution and uptake.
  • Calm under pressure and patient in communicating with people of all backgrounds.
  • Confident in presenting technical and commercial solutions, and translating them across functions.

What we offer:

  • 25 vacation days
  • Pension scheme
  • Competitive salary and bonuses
  • Lunch is provided every day in our very own sky lounge with a lookout over the Amsterdam IJ water
  • Be part of a fast-growing technology company where you can benefit from a steep learning curve. Be at the forefront of the programmatic revolution of DOOH
  • International team and presence in Hamburg, London, Paris and Amsterdam

In our Amsterdam office:

  • Open business culture: we facilitate teams working together in our open workspace and sharing their own ideas and vision. Also, we share our company vision and state every month with a company update
  • A comfortable office space with a lot of daylight, big adjustable desks, and good office chairs. Want to change your scenery every now and then? We also offer comfy sofas, community tables, and meeting rooms
  • A motivated and fun group of colleagues who like to do drinks on Fridays, participate in pub quizzes, and look out for each other

If you’re ambitious, highly driven and interested in making a big impact at a rapidly growing company, Vistar is the place for you. Apply to join our team!

Recruiting fraud is a serious issue facing jobseekers. Please be aware that Vistar Media would never require personal information (such as bank account information) during the interview process. Should an employee from Vistar Media reach out to you, that communication will come from an @vistarmedia.com email address. During a typical interview process, you will have several phone, video, and/or in-person interviews with multiple Vistar Media employees before a hiring decision is made. We do not require payment from applicants for training or other costs incurred, nor do we offer compensation before hiring.

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Confirmed 14 hours ago. Posted 30+ days ago.

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