Customer Success Account Manager - 2024 Full Time Opportunities for University Students and Recent Graduates

Microsoft

Every year, we welcome thousands of university students from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.

We’re a company of learn-it-all’s rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!

Those hired into this role are invited to participate in Microsoft Aspire Experience, a two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.

  • Customer Relationship Management
  • Learns customer, partner, and internal stakeholder engagement models. 
  • Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels.
  • Technical Relevance
  • Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value.
  • Customer Success Leadership
  • Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. 
  • Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. 
  • Other
  • Embody our culture and values

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Required/Minimum Qualifications 

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field
  • OR equivalent experience.

Preferred Qualifications

  • 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management
  • OR equivalent experience.
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Confirmed 17 hours ago. Posted 30+ days ago.

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