Firmenich

Location: Istanbul/Turkey

Vadistanbul Ofis

Key Responsibilities:

• Support sales executives to manage their accounts, both externally (with clients) and internally ;
• Support projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients. 
• Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests.
• Create and maintain new product introductions and discontinuation information
• Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices, product portfolio, products submitted etc).
• Prepare and organize client meetings and submissions, take care of day to day client requests; collaborate with Customer Care to ensure client satisfaction.
• File and maintain all commercial documents, including contracts and agreements and perform general administrative tasks.

We value:

• Bachelor’s Degree in Business Administration or equivalent.
• At least 5 years’ experience as Commercial assistant/sales support in a multinational company
• Mastering of IT systems & tools: SAP (CMIR, MDM customer, MDM material, sampling, pricing) Project master, Spire, Class, Encyclopedia, Sharepoint
• In depth knowledge and usage of sales working processes and rules 
• Great communication skills, collaborative and able to work with multiple teams / stakeholders
• Excellent analytic skills and attention to details
• Fluent in English

We offer:

• A collaborative and high-performance work environment where teams work together to bring progress to life and create a better future
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
• Work in very close proximity to our business in a global and intercultural environment
• A flexible work environment that empowers people to take accountability for their work and own the outcome
• A culture that prioritizes safety and well-being, both physically and mentally
• A space to grow by encouraging and supporting curiosity and an open mindset

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar. 

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