Uline

Customer Service Representative

Pay from $30,900 pesos per month to $34,400 pesos per month

Mexicali Branch

Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800

Complejo Tecnológico Nicoya

Mexicali, B.C. Mexico 21607

Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Don’t put your career on hold, join us on-site in our collaborative call center and watch your future flourish with our growing company!

Various shifts available.

Why Customer Service at Uline?

• Learn: Our four-week onboarding empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.
• Develop: Our peer mentorship program helps you succeed as you start your career with us and to make connections with colleagues.
• Grow: Build the foundation to advance within Customer Service or to work in other departments within our growing company.

Position Responsibilities

• Guide and process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert! We’ll equip you to answer product, pricing, availability and shipping questions quickly and confidently.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.
• Prior customer service experience is a plus, but if you want to provide the best experience for our customers, we’ll train you!
• Thrive in a fast-paced environment.

Benefits

• Complete insurance coverage that includes medical, dental, vision and life insurance plus wellness programs.
• Savings fund with employer match.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Bonus programs that include annual performance, sales goals and profit sharing.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment drug screening.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!