Front Office Manager
Training at the AC Hotel by Marriott
Bridgewater, NJ
Position Details
We are currently seeking an Front Office Manager who possesses exceptional skills for the following sample of responsibilities:
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Keeps Beverage & Food team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Provides services that are above and beyond for customer satisfaction and retention.
- Acts as the "Service Champion" for the property and creates a positive atmosphere for guest relations.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Perform other duties as assigned.
- This position will regularly work evenings and weekends as needed to ensure service levels and coverage during hotels peak busy times
Benefits
- Advancement Opportunities throughout our organization - We promote from within!
- Competitive Salaries
- Within 30 days
- Cigna Medical Plan
- Dental & Vision Insurance
- Life Insurance w/supplemental Life available
- 401(k) available after only 90 days
- Vacation and Sick Time
- Ongoing development
- Tuition reimbursement available
- Flexible schedules
- Teammate Assistance Fund
- Stability and growth
- Fun, Energetic Work Environment
- Direct Deposit and/or Pay Card
- ...And Our AMAZING Briad Hotels Culture!!
Candidate Requirements
- High school diploma, REQUIRED,
- Previous Guest Services, Front Desk Supervisor experience of 1 year or greater is REQUIRED
- Experience as an Operations or Front Desk Manager a PLUS
- Previous experience with new property openings is a PLUS
About us. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flair to the flavor of fun we like to call The Briad Group®, one of America's fastest growing hospitality companies.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
Apply today to become a part of the Briad Family!!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
Read Full Description