athenahealth

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Medical Coding Associate is responsible for effective and efficient operations by enhancing various operational procedure in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand and improve business outcomes. Should possess multi-specialty coding knowledge and be able to perform root cause analysis.

Essential Functions (Duties and Responsibilities):

60% Perform Medical coding related responsibilities and ensure seamless assignment codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes

• Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
• Ensure that defined processes where client interaction are monitored and solved for in the areas where documentation is insufficient or unclear
• Search for information in cases where the coding is complex or unusual
• Receive and review patient charts and documents for accuracy
• Ensure that all codes are current and active
• Analyze and resolve root-cause issues by working with vendors, payers and various athena departments that are stakeholders
• Analyze reports at a day to day operations level and provide insights to the management team indicating sharp spikes or dips in volume
• Use baseline research and analysis to advocate for product and process improvement
• Work closely with outside organization to support and solve outstanding process issues

30% Identify and quantify work trends

• Propose solutions to improve internal processes to facilitate a “touchless” revenue cycle with broader stakeholder groups
• Drive meaningful co-ordination and results with BPO teams and with internal divisions
• Work with internal teams across the company to prioritize and implement process improvements appropriately prioritized based on impact and business need

10% Accept full ownership and responsibility for special projects

• Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business
• Communicate effectively the status and resolution of special projects, adhere to established timelines, and serve as a valued subject matter expert for internal teams.

Education & Experience Required:

• Bachelor’s degree or equivalent
• 5-7 years’ experience in fast paced environment
• Previous experience in healthcare RCM environment, mandatory

Knowledge & Skills:

• CPC or CCS or equivalent
• Preferred E&M OP or Surgery coders only
• CIC or in-patient understanding or experience, mandatory
• Healthcare RCM knowledge, mandatory
• Analytical skills and excellent communication skills
• Problem framing and problem-solving skills
• Ability to perform root cause analysis

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 

From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 

Our company culture might be our best feature. 

We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone. 

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability. 

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.   

What can we do for you? 

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. 

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.