As an increasing number of large enterprises move their critical systems to the cloud, we are in need of high-powered technical leaders to help our customers and partners navigate the operational challenges of cloud computing. You will work directly with key partners, empowering their ability to help end customers accelerate cloud journey and maintain business relationship with AWS. You will also collaborate closely with the global Partner teams and the broader sales organization to drive the business objectives.
In this role, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of Amazon Web Services within different partners that enabled enterprise support. You must possess customer-facing skills that enable you to represent AWS well and drive discussions with senior personnel regarding incidents management, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available only in the cloud.
As a Partner Technical Account Manager, you will be the primary operational point of contact for one or more partners, helping to plan, review, and oversee ongoing operation and performance issues during end customer management. You will leverage your broad experience, troubleshooting application, network, database, and architectural challenges using the suite of internal AWS tools as well as your existing knowledge and toolkits. You will be an advocate for partners to help design and support end customer’s large events. In this role, you will also act as the voice of the customer and partner within AWS to escalate problems and to drive prioritization of business needs.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
We are open to hiring candidates to work out of one of the following locations:
Taipei, TPE, TWN