NYU Langone Health

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Financial Services Associate.

In this role, the successful candidate is responsible for maintaining Patient Financial Services (PFS) records. Retrieves records and files, scans and inputs into records, as needed, and ensures system data is well organized and accurate. Performs a variety of other clerical tasks in support of the department.

Job Responsibilities:

• Performs other duties as assigned.
• Handles all mail and correspondence for the Patient Financial Services Department (PFS). Prioritizes information requests and insurance denial letters.
• Tracks all correspondence in the PFS Workflow System. Scans into the appropriate tabs within the hospital's Document Imaging System and enters notes in the Patient Accounting System.
• Distributes all Patient Financial System daily reports, itemized statements, smartcard requests, and claim forms (UB04 bills).
• Responds to internal and external requests for medical records requests related to claims processing. Retrieves medical records from document imaging or electronic medical record systems, as needed.
• Orders hard copy records from departments or Health Information Management (HIM) when needed to comply with requests. Distributes records to PFS representatives for submission.
• Processes revised attestations from Health Information Management. Enters amended ICD-9 or ICD-10 procedures and DX codes for claims corrections.

Minimum Qualifications:

To qualify you must have a High School or GED. 1 - 2 years previous work experience. Strong communication (both written and oral), detail orientation, customer service, organization, and multitasking skills. Basic computer skills including Microsoft Office especially Word, Excel, and Outlook. Ability to interact with personnel at all levels within and outside of the organization.

Preferred Qualifications:

1 - 2 years in an office setting.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $48,274.09 - $50,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here