Prudential Financial

Job Classification:

Technology - Engineering & Cloud

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. 

Your Team 

As a Director, Tech Lead for the Global End User Experience team operating from within the CTO, you will establish a strategic technical roadmap to improve employee experience and velocity. You will lead a team of engineers, while contributing hands-on to embed AI in the workforce, eliminate friction, and develop features that contribute to greater employee experience. You will partner with key groups such as the End User Experience Research team, as well as product owners and tech leads across businesses to identify key gaps and define the technical vision and delivery roadmap. You will operate a team with a focus on continuous improvement and seeking to reduce undifferentiated heavy lifting. 

Here is What You Can Expect on a Typical Day 

• Partner with your product owner to define the product, technical strategy and delivery roadmap. 
• Provide technical expertise as it relates to workforce AI, automation, application development, and highly efficient processes. 
• Digest input from multiple data sources (end user survey data, helpdesk data, etc.), and analyze to identify key gaps in the experience. 
• Identify opportunities for simplification in the toolset exposed to end users, streamlining the number of interfaces and improving the value of the strategic interfaces. 
• Partner with the the team to establish technical designs and delivery plans to execute on key gaps. 
• Build highly scalable solutions to support all Prudential employees globally (50,000+) 
• Lead with an application development mindset, promoting frequent small changes. 
• Establish a communication strategy and engage end-users through a continuous feedback loop. 

The Skills & Expertise You Bring 

• Deep Application Development, Engineering, Analytics, or similar experience 
• Strong technical experience in: 
• Development, Automation, Infrastructure as Code 
• Python or similar coding experience 
• Terraform/Cloudformation or similar experience 
• AI workforce knowledge (e.g. LLM, DeepLearning, copilot or similar products) 
• Knowledge of Information Security (Authn, Authz, basic network flows) 
• API and Event Driven Design 
• Modular and Reusable Code 
• Agile methodology 
• Desire to continuously ask questions, question the status quo, work through ambiguity and continuously improve. 
• Lead and effectively leverage diverse ideas, experiences, thoughts, and perspectives to the benefit of the organization.
• Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges.  
• Excellent problem solving, communication and collaboration skills; enjoy learning new skills.
• Bachelors Degree or equivalent relevant experience
• Expertise with several of the following:  
• Effective Communication: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. 
• Decision-Making & Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. 
• Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. 
• Financial/Business Acumen: Strong Knowledge of financial and/or business concepts, tools and processes and how financial metrics are used to monitor and drive outcomes. Includes understanding of company accounts/metrics (ex: balance sheet, profit/loss, cash flow, budget & forecast). 
• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. 
• Agile Methodologies: Knowledge of concept and principles of agile methodology; ability to apply appropriate agile approaches in the processes of software development and delivery. 

You’ll Love Working Here Because You Can 

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you. 

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• Retirement plans:
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $173,500.00 to $234,700.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:

If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.