Knox College

Knox College invites applications for the full-time, 12-month, benefited position of Assistant Director of Admissions Technology. The Assistant Director of Admissions Technology will serve as a co-administrator of Knox College’s Slate CRM instance, which is used in the recruitment and admission of prospective students. In this capacity, this position will also interface with additional campus systems and engage with the respective departments in sharing data between these systems. The Assistant Director will serve as a liaison to third-party vendors and campus-wide constituents to share, analyze, and report on relevant admissions data. Finally, the Assistant Director will maintain data access to, troubleshoot issues with, and provide ongoing training for, faculty, staff, and student employees. This position reports directly to the Director of Admissions Operations and will be a valuable member of the Admissions Operations team within the Office of Admissions.

Essential Functions: 

The Assistant Director will act as the data steward for admission data, ensuring the quality and security of data:

1. Collects, maintains, and audits data fields, prompts, exports, and filters for multiple datasets (i.e. prospects, organization, organization contacts, etc.).
2. Defines and maps source formats and uploads data into Slate CRM.
3. Creates and runs daily, weekly, quarterly, and annual audits.

The Assistant Director will collaborate to identify and satisfy data and reporting needs of the Admissions Office, along with other collaborative offices on campus:

1. Queries data and creates reports to help facilitate office-wide recruitment and college-wide retention goals often in collaboration with or at the request of colleagues.
2. Maintains a query template library for counselors.
3. Promptly responds to staff requests for troubleshooting and data clean-up.
4. Creates and maintains forms and form templates used for data collection and event registrations.
5. Builds and maintains forms and portals to share data across campus and with external constituents.
6. Maintains and enhances all application sources for admissions. 
7. Builds and maintains application review forms and works with the director to ensure annual updates to the application review process in Slate.

Provides Slate training for new employees and ongoing training and updates for all staff and manages all staff user permissions.

Knowledge, Skills, and Abilities:

• Ability to access, manage, and analyze data using different databases and file formats
• Demonstrated experience with a CRM – Slate preferred
• Demonstrated analytical thinking and excellent customer service and systems aptitude
• A high level of organization, attention to detail, and excellent time management skills
• Ability to work successfully as part of a team in a fast-paced office environment
• Ability to work independently and manage multiple and changing priorities
• Experience and knowledge of SQL is preferred
• Patience and a desire to learn

Minimum Education Required:

Bachelor’s Degree from a four-year college or university, preferably in a technology-related field

Minimum Experience Required:

At least two years of related experience and/or training in the use of information systems, database tools, and technologies, or equivalent combination of education and experience. Prior experience with Slate or other college admission CRMs is extremely helpful.

Minimum Licenses/Certifications Required: 

Driver’s License Required

Additional Qualifications: (Preferred qualifications) 

• Experience and familiarity with data analysis, statistical methods, and enterprise systems
• Expert knowledge of SQL and relational databases
• Working knowledge of HTML, CSS, JavaScript, and XSLT or demonstrated ability to learn.
• Knowledge of admission functions, policies, and procedures

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Notice of Non-Discrimination

In keeping with its commitment to equal rights since it was founded in 1837, Knox College

particularly welcomes applications from members of underrepresented groups. Knox College

does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color,

creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference,

age, marital or family status, disability, veteran status, or other status protected by applicable

federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect

of its educational programs or activities. In addition, Knox College is prohibited by Title IX of

the Education Amendments of 1972 and its accompanying regulations from so discriminating on

the basis of sex. 

The College official responsible for coordinating compliance with this Notice of Non-

Discrimination is Kimberly K. Schrader, Title IX Coordinator. Any inquiries regarding Title IX or

the College's policies that prohibit discrimination and harassment should be directed to the

Title IX Coordinator identified below. The Coordinator will be available to meet with or talk to

students, staff, and faculty regarding issues relating to this Notice of Non-Discrimination and the

College’s policies and procedures.

Title IX Coordinator

Kimberly K. Schrader

Old Jail 12 | Campus Box K-209

337 South Cherry Street

Galesburg, IL 61401

Phone: 309-341-7751

Email: kschrade@knox.edu

Inquiries about the application of Title IX to Knox may be referred to the Title IX Coordinator,

the United States Department of Education’s Assistant Secretary for Civil Rights, or both.

Individuals may also contact the U.S. Department of Education's Office of Civil Rights for

additional information.

Office for Civil Rights

U.S. Department of Education-Chicago Office

500 W Madison St., Suite 1475

Chicago, IL 60661-4544

Phone: 312-730-1560

Email: ocr@ed.gov

Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990

(“ADA”), or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to

either the Assistant Vice President of Human Resources or Director of Disability Support

Services identified below.

For Employees:

Human Resources

Administrative Services Center 109 | Campus Box K-200

368 South Prairie Street

Galesburg, IL 61401

Phone: 309-341-7200

Email: hr@knox.edu

For Students:

Director of Disability Support Services

Stephanie Grimes

Umbeck Science and Math Center E111 | Campus Box K183

340 South West Street

Phone: 309-341-7478

Email: sgrimes@knox.edu

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