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Job Category
Customer Success
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
DEPARTMENT DESCRIPTION
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
OVERVIEW OF THE ROLE
Salesforce is currently seeking multiple Technical Architects to join our Professional Services team within the Customer Success Group (CSG). The Technical Architect serves as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers.
Technical Architects collaborate with Customers and Partners during project cycles to share their extensive knowledge of the Salesforce.com platform and product suite. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system and provide guidance during the implementation.
Technical Architects are highly effective interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisor for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies the architect supports and is in close alignment with project management activities.
YOUR IMPACT
REQUIRED QUALIFICATIONS
PREFERRED QUALIFICATIONS
NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Architects will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
Tentang Salesforce
Kami adalah Salesforce, Perusahaan Pelanggan, yang menginspirasi masa depan bisnis dengan AI + Data + CRM. Memimpin dengan nilai-nilai inti kami, kami membantu perusahaan di setiap industri untuk merintis jalan baru dan terhubung dengan pelanggan dengan cara yang benar-benar baru. Dan, kami memberdayakan Anda untuk menjadi Trailblazer juga - mendorong kinerja dan pertumbuhan karier Anda, memetakan jalur baru, dan meningkatkan keadaan dunia. Jika Anda percaya bahwa bisnis adalah platform terbesar untuk perubahan dan bahwa perusahaan yang bekerja dengan baik dan melakukan hal yang baik - Anda datang ke tempat yang tepat.
GAMBARAN UMUM TENTANG PERAN INI
Salesforce saat ini sedang mencari beberapa Technical Architect untuk bergabung dengan tim Layanan Profesional kami dalam Customer Success Group (CSG). Technical Architect berperan sebagai penasihat strategis dan pakar produk dan platform Salesforce untuk pelanggan perusahaan terbesar dan paling kompleks di perusahaan.
Technical Architect berkolaborasi dengan Pelanggan dan Mitra selama siklus proyek untuk membagikan pengetahuan mereka yang luas tentang platform dan rangkaian produk Salesforce.com. Dikombinasikan dengan pengalaman mereka dalam arsitektur teknis, integrasi perusahaan, dan implementasi solusi bisnis, mereka secara langsung mengarahkan pada solusi terbaik. Mereka menggambarkan visi solusi, merancang sistem, dan memberikan panduan selama implementasi.
Technical Architect sangat efektif dalam berinteraksi dengan sumber daya teknis dan bisnis dari tingkat pengembang hingga manajemen menengah ke atas, sehingga menjadi penasihat tepercaya bagi kolaborator bisnis dan teknologi. Terakhir, dengan pengalaman dalam siklus pengiriman perangkat lunak berdasarkan metodologi tangkas, arsitek mendukung dan selaras dengan aktivitas manajemen proyek.
DAMPAK ANDA
KUALIFIKASI YANG DIBUTUHKAN
CATATAN: Dengan melamar lowongan Technial Architect, perekrut dan manajer perekrutan di seluruh organisasi yang mempekerjakan Technical Architect akan meninjau resume Anda. Tujuan kami adalah agar Anda melamar sekali dan resume Anda ditinjau oleh beberapa tim perekrutan.
MANFAAT & FASILITAS
Masih bersekolah, atau telah lulus dalam 12 bulan terakhir? Silakan kunjungi FutureForce untuk mengetahui peluangnya.
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
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