IBM

Introduction

In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your Role and Responsibilities

• Implement and configure the Illumio security solution to protect the organization’s networks and systems.
• Administer and maintain the Illumio infrastructure, including segmentation for public cloud applications and workloads.
• Collaborate with the information security, network teams and external vendors to enforce consistent security policies across the organization and participate in security infrastructure implementation and improvement projects.
• Customer-Facing Support: Engage with customers, utilizing excellent verbal and written communication skills to address technical issues and provide support.
• Network Security Expertise: Apply strong knowledge of networking concepts, SSL/TLS, VPNs, and other network security protocols.
• Cloud Technologies: Utilize expertise in Cloud technologies, including Azure and AWS, to ensure secure and efficient network operations.

Required Technical and Professional Expertise

• Experience implementing and administering the Illumio security solution.
• Strong knowledge of information security, networking, and system architecture.
• Experience with relevant security protocols and technologies such as VPN, SSL/TLS, IPsec, Firewalls etc.
• Communication Skills: Excellent verbal and written communication skills in English, with a strong ability to engage with customers effectively.
• Customer-Centric Approach: Experience in customer-facing roles, delivering exceptional service and support within Illumio environments.
• Networking Troubleshooting: Ability to troubleshoot complex networking issues, backed by a solid understanding of networking concepts and protocols.

Preferred Technical and Professional Expertise

• Recognized Illumio certifications such as Illumio Associate, Specialist and Expert are preferred.
• Security and network certifications such as CompTIA Security +, CySA, CCNA, CCNP or equivalent experience.
• Knowledge and experience in Cloud environments such as Azure, AWS and IBM Cloud.