New Balance

Who We Are: 

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

New Balance’s Global IT Organization is dedicated to delivering products and services that drive business growth, scale and operational efficiency. The Senior IT Product Manager will play a pivotal role in shaping our technology product strategy, providing innovative technology solutions within the Global Value Chain Domain (includes Procurement, Sourcing, Manufacturing and Value Chain Planning product lanes).

This role will define strategy and ensure execution across multiple product teams. You will provide support to product owners helping them expand their knowledge around being effective in a product-centric organization. You should possess a mix of technical strength, business strength, and the ability to navigate stakeholders across different business areas. Building cross-functional relationships will be critical in this role - expect to spend time with your engineering and business peers to ensure objectives are well defined and clearly understood. The Sr. Product Manager must be able to work at the strategic level (e.g. generating innovative ideas for growth, establishing KPI’s, leading through change management) and at the tactical level (e.g. analyzing data, solving problems, being a force multiplier and leader of their teams).

MAJOR ACCOUNTABILITIES:

• Partner with business leaders and executives to understand business needs and priorities, ensure the IT team is enabling and driving growth and achieving appropriate service levels.
• Develop and maintain a vision and corresponding KPI’s that make a compelling case for continued investment. Preparing budgets, allocating resources, and delegating tasks.
• Own, prioritize, communicate, and evangelize product roadmaps, both within the region and to global IT and business stakeholders.
• Facilitate communication throughout the development process between internal stakeholders and customers while enabling autonomy and accountability of the teams.
• Support product owners on key decisions and challenges providing guidance when needed. 
• Engage the business to identify their needs and spot opportunities to build features that increase engagement and delight.
• Communicate strategy, priorities and consistent product messaging to stakeholders and users
• Ensure highest standards of reliability, quality, usability, and measurement are adhered to throughout each phase of product development.
• Ensure that product directions balance both the user needs and business goals of driving sales, improving efficiency, and enhancing customer satisfaction.
• Contribute to release planning by providing technical input on what features can be delivered within given timelines.
• Build and maintain strong working relationships with various internal stakeholder groups, including IT, Engineering, and Business 
• Collaborate with QA teams to define testing criteria and ensure the delivered product meets quality standards.
• Responsible for vendor relationship by managing contract renewals and ensuring we are getting the expected value. 
• Know why we are winning and losing in the market, and drive changes to our product and processes to create improvement.

REQUIRMENTS FOR SUCCESS:

• Bachelor’s or master’s degree in computer science, Engineering or a related field; or equivalent combination of education and experience
• Minimum of 7 years product management experience with minimum 2+ years in a product role in a global organization.
• Preferential consideration given to those with strong expertise in Manufacturing, Procurement, and/or Supply Chain Planning technology, along with a solid understanding of global and regional logistics processes and workflows.
• Excellent communication, collaboration and leadership skills, with the ability to navigate cross-cultural and cross-functional environments
• Nimble to deliver for stakeholders: You know how to navigate hurdles and stay focused on great customer experiences working in a lean / agile product development environment.
• Experience and comfort level with leading multiple product-driven teams and roadmaps
• Ability to coach and grow direct reports to accelerate product management best practices across the organization
• A natural decision-maker who inspires the confidence of those they work with. Has the ability to present their case with confidence.
• Must possess strong understanding of Agile principles and methodologies
• Outcome oriented: You focus on delivering outcomes compared to outputs by leveraging technology to positively impact key business performance metrics.
• Travel (20%) and collaboration across multiple time zones required.

Regular Associate Benefits 

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.