More focusing on seek and prospects for medium business customers (MBC) targets to win new customers, (new customer: no trading on the last 12 months)
Nurture the customers’ business over 12 months before hand over to CS/OPS by retain and grow customer additional business, increase share of wallet from existing MBC
Maintains and develop relationship with customer and their affiliate by conducting joins customer visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
Take a role as marketing intelligent by updating market conditions including any new government regulation
Assesses the type and size of customer needs and recommends solutions based on customer needs by using industry knowledge
Closes business connecting a customer need with a DHL solution and the value it may create for the customer
Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
Completely uses DGF ISell/CRM as long as to be responsible in maintains ISell/CRM data quality
Transfers SC with high value potential to key account Sales channel and opportunities with lower value to CS/OPS or account bucket in ISELL (in case lead was not assigned correctly)
Comply with QHSE procedure and regulation including actively participate in all QHSE program
JOB REQUIREMENTS
Education background minimum Bachelor Degree, Master Degree is an advantage
Experience in Sales and Marketing minimum 2 years, logistic background is an advantage
English Fluency both in writing and speaking
Computer Literacy is a must
Results oriented without compromising Respect
Has all technical competencies that required by the position