KONE

We are looking for somebody who has strong analytical and solution-oriented skills, with a mindset of quality & service focus, eager to learn and improve.

You will be responsible for:

• Remote and site support services for Front Lines and Supply Operations
• Provide technical support to ensure customer specification requirements
• Train local Trainers/employees during site visits and/or deliver scheduled training sessions
• Co-operate with and provide expertise to global and local training centers in training courses
• Create quality reports after site visits and list issues that require corrective actions
• List all helpdesk issues and forward corrective actions according to KONE process requirements.
• Be aware and operate within KONE safety requirements
• Ensure each installation follows the global processes and guidelines
• Follow the safety procedures and rules of customers, partners, and KONE.
• Report safety concerns
• Stop installation or lift operations if safety violations or hazards are detected
• Participate in closing reviews to ensure all learning from problem site is gained into business, whether product or skill learning for individuals raising training requirements

Requirements:

• Bachelor’s degree from related engineering majors (preferably Mechanical or Electrical Engineering)
• Minimum 3 years of experience in the field or related area of engineering within the elevator sector
• Fluent in English & Turkish
• Strong and proactive communication skills,
• Valid driving license
• Ability to focus on details & results with a mindset of customer needs 
• In respect to labor regulations, this role is open for Turkish nationals only

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers