J.D. Power

External Title: Head of Sales, VP

Internal Title: Head of Sales, VP

Location: Shanghai

Reports to: President, J. D. Power China

The Role: 

J.D. Power is seeking an innovative and results-oriented commercial and go-to-market leader. The China Sales Head is a critical and highly visible role in the organization accountable for driving profitable long-term growth through existing and potential clients. Utilizing emerging best practices, advanced approaches, and proven methodologies, this role will lead the creation and implementation of emerging best-in-class sales, sales operations, sales enablement, and marketing strategies to be delivered throughout the company.

The Impact:

Working closely with the China President and the Senior Leadership Team, the Head of Sales will hold responsibility for revenue creation activities including sales team management. In addition, this person will set the direction for accelerated growth and value creation both strategically and tactically. Specifically, this leader will be accountable for the following:

Responsibilities:

• Recruit, coach, develop, and manage sales team to achieve/exceed performance goals.
• Identify immediate and longer-term market trends and customer needs, and provide inputs to company’s new product development initiatives.
• Develop and implement a comprehensive strategic revenue growth plan to improve market penetration and grow market share, eventually lead to sustainable growth.
• Foster the entrepreneurial spirit of the sales team and motivate the team to develop new segments and clients.
• Collaborate with other senior leaders in the development and sharing of account strategy and coaching best practices.
• Develop an organizational structure and compensation model for the sales team that will effectively drive performance and behavior.

Qualifications:

General Experience and Competency:

• Experiences of sales management as a people manager with coaching and leadership skills.
• Experiences with service firm/tech firm（服务/科技公司）and good client relationship with OEM companies.
• Ability to connect and engage the middle/senior management of clients (部长及总监级别 Division Head/Director).
• Sales management and leadership skills.
• Solution selling experience with good sales track record (i.e. development and close the deal).
• Aggressive with high Energy level and entrepreneurship.
• Fast pace but maintain certain maturity.
• Go-global market exposure 有汽车行业出海相关经验.

Commercial Orientation:

• Possessing a highly customer-centric outlook, regularly spending time with senior-level client executives developing relationships and understanding their challenges
• Taking special actions in the interest of the customer and identifying creatives ways to add value
• Developing a deep understanding of market fundamentals including technology, services, customers, and competitors, and the ability to capitalize on the opportunities presented in different markets.
• Viewing the commercial function through the lens of value creation – prioritizing clients, services and activities that best align with profitability or other key value drivers (both short and long term)

Results Orientation:

• Driving uncompromisingly for higher performance, implementing improved ways of doing things, overcoming obstacles, and delivering sustainable results that stand out in the market.
• Being a hands-on, fast-paced leader.
• Deriving energy from driving towards stretch objectives and a demonstrated tendency to go beyond goals set for him/her.
• Delivering previous profitability gains in an organization with a comparable level of scale and complexity.

Team and Change Leadership:

• Leading high-performing teams, giving them clear direction, creating strong levels of engagement, delegating stretch tasks tailored to individual strengths, and holding leaders accountable for results.
• Building and mentoring a team to achieve and improve levels of performance, with examples of having attracted, retained, motivated, and developed strong individuals to create depth of talent and succession within an organization.
• Acting as a change agent by delivering a clear, compelling, and consistent message to an organization.
• Engaging others internally by making the case for change, helping people come to terms with the need for change, explaining their role in it, and setting clear targets in line with the larger change efforts.

Collaboration, Influencing and Relationship Building Skills:

• Building trusting, mutually beneficial and long-term relationships with colleagues, partners and customers, showing others how their objectives align.
• Understanding the strengths and motivations of others, using persuasion rather than authority to influence outcomes and enlisting others in advancing the interests of the business.
• Developing positive, open and collaborative relations with Boards, investors and partners, bringing up uncomfortable issues of importance to discuss and resolve them.

Our Hiring Manager says:

HM opportunity to put the pitch in their own words…”I’m looking for the kind of person who can lead the changes with high energy level and entrepreneurship…”

J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability. The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands.

Truth that Transforms: At J.D. Power, we amplify the voice of the consumer, and help brands improve the value of their products and services. Our capabilities empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. We understand that the customer experience is vital and that simply measuring it is not enough. Our analysts focus on driving results that improve customer loyalty and advocacy. Our success is driven by how much we help companies improve the customer experience. But data is only as powerful as the analysis and insights tied to it—and we put that power in the hands of our clients through our interactive reporting platforms. The data, analytics, insights, best practices, and action plans clients need are available whenever and wherever they need them, to help them make data-driven decisions that will improve their customer experience and drive positive financial results.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.