Payoneer

Receptionist, NYC

Build Your Career | Love your Work | Make a Difference 

Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits, and expectations. In today’s digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to conduct transactions globally as easily as it does locally. 

Payoneer’s unique platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from 200 countries and territories. Leveraging its robust technology, compliance, operations, and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions, merchant services, and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading digital brands like Airbnb, Amazon, Google, and Upwork, Payoneer makes global commerce easy and secure. Founded in 2005, Payoneer is profitable and has a team based all around the world. 

The Receptionist will be based out of our NYC office will provide exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and visitors. Maintain a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other service areas such as, but not limited to mail/shipping operations, hospitality and general office/facilities work based on operational needs to provide a top tier customer experience. This person will work onsite 5 days per week.

What you’ll do:

• Warmly welcome clients, guests, and employees as they enter the office
• Make sure all visitors are entered into building security system
• Direct them to the appropriate person or department
• Manage incoming phone calls in a professional manner
• Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting employees and visitors, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events
• Create and update PowerPoint slides, company announcements, spreadsheets, calendar, conferencing set-ups (Zoom, Teams, etc.)
• Responsible for order placement of all food and beverages, including on-sites/offsites; Order from vendor/s 4x weekly; Weekly catering onsite lunch event for NY office; birthday events (once monthly), etc.
• Receive, scan/send, distribute, and/ or put away all incoming mail packages and deliveries
• Restocking of beverages and straightening up conference/lunchrooms at end of day
• Corporate credit card reconciliation twice monthly
• Create labels/documents for shipping packages and postal services (Certified Mail, etc.)
• Ability to lift/move packages up to 40lbs for delivery and storage (cart onsite for assistance)
• Handle sensitive information with discretion, following privacy and confidentiality guidelines

What we’re looking for:

• 5 years of receptionist, office administration or related experience
• Strong proficiency in MS Office
• Meticulous attention to detail
• Excellent communication skills
• Expert in customer service skills, professional attitude and appearance
• Good organizational skills
• Ability to maintain confidentiality
• Positive individual who conveys curiosity with an aptitude and eagerness to problem solve where necessary
• Flexibility and the ability to manage multiple projects, tasks and priorities is key
• Self-starter who takes action with a sense of urgency

What we offer: 

• Excellent medical, dental, and vision insurance (individual plan 100% covered) and FSA 
• 401K with employer match 
• Fitness reimbursement
• Generous PTO, paid holidays, and parental leave 
• Learning and development opportunities 
• Fun office culture with supportive leadership
• Exciting social events, including happy hours, birthday celebrations, and Friday lunches
• Community engagement opportunities
• Relaxed dress code

Join the Payoneer Family - check out Our Values and apply today!

Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email RecruitmentUS@payoneer.com. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is: $45,000-$65,000

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