IRI

Job Details

Description

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing?

As the person in charge of the Melbourne office, you are responsible for overseeing all aspects of its operation to ensure that it runs efficiently and smoothly. This includes supporting and maintaining our established working methods to promote a cohesive and productive work environment. Your role requires you to be highly organised, detail-oriented, and capable of simultaneously managing multiple tasks and priorities.

Job Responsibilities

• Greet and assist visitors when they arrive at the office
• Assist in planning and booking offsite company events
• Assist in booking accommodation and flights for travelling staff members
• Coordination of facility management requirements (handyman etc) and cultivate relationships with vendors
• Supporting the Sydney Office Manager and organising couriers as required
• Maintain office efficiency by maintaining the appearance of common areas, organising procedures, handling correspondence etc
• Resolving allocated service request tickets in line with current service level agreements (SLA’s)
• Working with the Administration team to develop and document a best practice guide for the Melbourne Office procedures manual
• Managing the ordering of all catering, office supplies and staff amenities for the Melbourne office
• Managing fire wardens and first aid offices in the Melbourne Office, including monthly contents check of the first aid kits
• Supporting the AU Administration team for both internal and external webinars

Requirements

• Strong knowledge of office administration procedures
• Clear, concise, and confident in both verbal and written communication skills
• Strong time management and people skills, flexibility, and multi-tasking ability
• Proficiency with Microsoft Office, with aptitude to learn new software and systems
• Customer centricity
• Strong attention to detail

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Melbourne