City of Anaheim

Description

The City of Anaheim Community Services Department is seeking Recreation Leader II’s. This is a part-time position averaging 20 hours per week, however, no minimum number of hours is guaranteed. Hours may include weekends, evenings, and some holidays. 

One (1) year of experience performing duties comparable to a Recreation Leader I is required. Recreation Leader I is the entry-level class in the Recreation Leader Series. This position, Recreation Leader II, is the second level of the Recreation Leader Series.

The following locations currently have vacancies for Recreation Leader II:

Brookhurst Community Center - Staff provides essential support to the daily operations of the Brookhurst Community Center and serves a diverse group of facility users including programming for youth, families, senior citizens, non-profits, community based organizations, and a variety of private rentals. Assigned staff are responsible for monitoring facility use, handling the set-up and take down of tables, chairs, and other facility equipment. Facility hours will vary based on rentals, but general facility hours are Sunday – Thursday from 9am-9pm and Friday-Saturday from 9am-12am. 

Community Services Department Front Office - This position will serve as a Clerical Customer Service Representative at City Hall for the Community Services Department. This is a part-time year round position of approximately 10-15 hours per week, Monday through Friday between the hours of 8 a.m. to 5 p.m., however, no minimum number of hours is guaranteed.

Downtown Anaheim Community Center – This position provides essential support to the daily operations of the community center and serves a diverse group of facility users including programs for youth, families and senior citizens, non-profits, community-based organizations, and a variety of private rentals. Assigned staff are responsible for monitoring facility use, handling the set-up and take down of tables, chairs, and other equipment for facility user groups, and providing program, rental, and City services information. Facility set-ups for the community center range from small meetings spaces to large special events accommodating nearly 250 individuals. Must be available to work Monday through Sunday between the varying operational hours of 8:00a.m.-1:00a.m. Ideal candidate is customer service oriented, and has an energetic and outgoing personality.

East Anaheim Community Center - Staff provides essential support to the daily operations of the East Anaheim Community Center and serves a diverse group of facility users including programming for youth, families, senior citizens, non-profits, community based organizations, and a variety of private rentals. Assigned staff are responsible for monitoring facility use, handling the set-up and take down of tables, chairs, and other facility equipment. Facility hours will vary based on rentals, but general facility hours are Sunday – Thursday from 8am-9pm and Friday-Saturday from 8am-11pm.

Family Resource Centers- Staff will provide support to the daily operations of our local Family Resource Centers, and interact regularly with youth, families, and senior patrons utilizing our programs and services. Typical duties of this position include assisting customers at the front desk and by telephone, ensuring proper and safe room set-ups for facility user groups, monitoring facility use, and providing support to the implementation of Human Services programs, services, and special events. Must be available to work at varied locations Monday through Sunday between the operational hours of 8:00a.m.-10:00p.m., but may vary depending on special events and private rentals.

Neighborhood Services – Staff assigned to this position will provide support to the Anaheim Mobile Family Resource Center Program, Neighborhood Cleanup events, and other neighborhood community engagement outreach activities. Staff will lead and plan neighborhood visits throughout the city, work with property owners and other city departments, organize and request needed supplies, prepare and distribute flyers, ensure proper and safe set-up of canopies, tables, and chairs. Must be available to work at varied locations Monday through Friday between 9:00 a.m. to 7:00 p.m. and Saturdays between 8:00 a.m. and 2:00 p.m., but may vary depending on programming needs. Ideal candidates are energetic, friendly, and resourceful while providing customer service to the public. 

Parks and Outdoors Facilities - Under moderate supervision, the Recreation Leader II position performs a variety of facility attendant duties related to community use of athletic sports facilities, picnic shelters, and open park areas for rentals, tournaments, and special events. Typical duties include: Supervise and monitor use of facilities, inspect facilities for safety/cleanliness, prepare facility for users, provide information regarding facility, prepare reports, establish working relationships with groups and provide assistance to meet their needs. Performs other job-related duties as required. This is a part-time position of approximately 20 hours per week that primarily includes evenings, weekends, and holidays.

Pearson Park Amphitheatre – Pearson Park theater staff are involved in every aspect of our theater which features concerts, cultural shows, family friendly entertainment and Summer Nights Under the Stars Program. The position is a vital member of the cultural arts team providing customer service, snack bar operations, usher service; event set up and clean-up activities including custodial support. The typical hours for this position are evening and weekend shifts, but may vary depending on the event.

Project S.A.Y. Teen Centers – Staff assigned to Teen Centers will provide support to our daily operations and interact with the youth and families at any one of our six (6) Project Support Anaheim’s Youth Teen Center locations. Staff plans, develops, organizes, and implements daily recreational programming for area teens including homework assistance, arts & crafts, recreational games, and leadership activities, among others. Part time staff assigned to teen centers are expected to work approximately 20 hours per week; however, hours are not guaranteed. This position requires availability Monday-Friday, 2 p.m.-7 p.m.

Youth Centers - Staff assigned to Youth Centers will be assigned at any one of three youth center locations. Under the supervision of the site coordinator, staff will provide customer service and carry out front desk operations by providing general information and assistance to the public. Duties will include answering phone calls, providing information and resources to the public, supervising facility operations, report writing, performing custodial duties, and providing general support to the Community Services Coordinator, as needed. Part-time staff assigned to Youth Centers are expected to work approximately 20 hours per week; however, hours are not guaranteed. This position has the potential to be assigned to various city locations with available hours ranging from Monday through Sunday, between the hours of 8:00 a.m.- 9:00 p.m., including holiday hours and some weekends.

DISTINGUISHING CHARACTERISTICS: 

This is the full journey-level class in the Recreation Leader series. This position requires a specific knowledge of and interest in sports, arts and crafts, education, leisure activities for youth and/or adults, and or community center and facility maintenance and operations. This class is distinguished from the Program Specialist in that the latter is responsible for all program planning, staff supervision, and administration for a particular recreational program area. An employee may be promoted from Recreation Leader I to Recreation Leader II without qualifying through the competitive process. Placement within the series is subject to department needs and an incumbent’s qualifications.

Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices. 

• Plan, organize, implement, lead, and assist in one or more recreation program, activities, and/or systems at one or multiple sites; plan, evaluate, and schedule programs.
• Officiate youth sports games; set-up and take down tables, chairs, sporting and gymnastics equipment, and other equipment and materials.
• Assist customers at the front desk and on the telephone with questions or concerns regarding recreation programs and services and facility rentals; register customers for classes and facility rentals using Department registration and facility software; resolve enrollment and facility rental issues.
• Assist customers at concession counter; oversee the collection, recording and depositing of all monies received.
• Monitor facility use; troubleshoot participant and facility users concerns; ensure facility set-ups are safe, properly set-up, and meet the facility users needs;
• Provide direction to Recreation Leader I and other part-time staff and volunteers; assign tasks and duties and monitor performance.
• Maintain a safe program environment for participants, facility users, and staff; care and maintain all equipment issued; inform supervisor when there are hazards or when equipment needs replacing.
• Prepare facilities, including sports fields, youth care centers, and community centers, for programs and services; clean up facility at conclusion of event, rental, or program.
• Communicate with parents and school site staff regarding programs.
• Perform related duties and responsibilities as required.

Qualifications

Experience: One year of experience performing duties comparable to a Recreation Leader I in the program to which assigned.

Knowledge of:

• Basic principles of employee and volunteer supervision and training, 
• Principles, practices, and service delivery needs related to the program area(s) to which assigned.
• Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs; recreational, cultural, age-specific, and social needs of the community.
• Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area and facilities to which assigned.
• Recreation site management and oversight.
• Safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods.
• Applicable safety precautions and procedures related to the program area(s) and facilities to which assigned.
• Principles and practices of basic public relations techniques.
• Principles and procedures of record keeping, cash handling, and report preparation.
• Business arithmetic and statistical techniques; modern office practices, methods, computer equipment and computer applications.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and City staff.

Ability to: 

• Plan, oversee, implement, and coordinate assigned recreation program operations and activities, as well as staff, contractors, and volunteers.
• Plan and prepare recreation activities, reports, and other related program materials.
• Understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Work independently while supervising facilities and user groups.
• Understand, interpret, and apply facility use policies and procedures.
• Deescalate conflict.
• Provide courteous assistance to facility patrons.
• Lift and move tables and chairs and arranging facilities for community events and/or meetings.
• Handle rescues, medical emergencies and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR).
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Operate modern office equipment including computer equipment and software programs.
• Maintain accurate logs, records, and basic written records of work performed.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

License/Certification Required: Certain positions may require possession of a valid California Driver’s License by date of appointment. Positions assigned to certain programs may also require CPR certification. Must be able to obtain a work permit prior to appointment if under the age of 18.

Note: Possession of a current (less than two years) tuberculosis clearance slip by date of appointment. Fingerprinting at the time of hire is a state-mandated requirement for all employees having direct contact with minors.

Supplemental Information

This is a part-time position usually averaging 15-20 hours per week. A minimum number of hours is not guaranteed.

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, March 6, 2024 at 5:00PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. 

The selection process will consist of, but is not limited to, an oral interview.

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

Equal Opportunity Employer

RETIREMENT – Anaheim employees become members of the California Public Employees’ Retirement System (CalPERS).

Employees hired prior to or after January 1, 2013, who are an existing CALPERS member or a member of an agency with reciprocity with the City of Anaheim, will be enrolled in the 2.7% @ 55 CalPERS retirement benefit formula. Employees’ contribute 4.75% on a pre-tax basis for this enhanced retirement benefit.

Employees hired after January 1, 2013, who have never been a CALPERS member, or is a member of a retirement system (CalPERS or reciprocal) but has a break in service longer than six (6) months, will be enrolled in the 2% @ 62 CALPERS benefit formula. Employees contribute 6.75% of the normal benefit costs for this retirement benefit.

Members are eligible for a pension at retirement with five or more years of full – time equivalent service and age 55. 

DEFERRED COMPENSATION PLAN (457): The City of Anaheim enrolls part–time 20-Hour employees in a Deferred Compensation Plan (457). Employees contribute 7.5% of their earnings (before taxes).

Part time 30-hour and 20-hour Employees hired after March 31, 1986 pay 1.45% contribution towards the Medicare Plan. The City does not participate in Social Security.

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