Arena is a tech company created in Silicon Valley with a mission to revolutionize the conversation AI industry. Companies using Arena include Disney, Red Bull, ESPN, Microsoft and Fox. We have +2,000 customers in 150 countries and with +550M users consuming our live chat per month. Arena has raised $16M from top-tier investors in Silicon Valley such as CRV, Craft Ventures, and Redpoint.
More about Arena on Techcrunch and VentureBeat.
LOCATION: Remote anywhere in Brazil.
What you will be doing
As a Customer Support, you will play a crucial role in helping our clients and ensuring customer satisfaction. This mid level position requires a candidate with solid experience in customer support, excellent communication skills, and a proactive approach to problem solving.
The Customer Support Representative will be responsible for:
Must have professional experience with:
About Arena:
Arena offers a unique work environment and the chance to collaborate with diverse teammates across multiple countries. We give you the freedom and tools to do your best work, and foster an environment you can do it in.
WHY WORK FOR ARENA?
???? Be a part of the team in Silicon Valley and join a global team
???? Work remotely and visit the HQ in San Francisco, California
???? A team of exceptional engineers
???? Competitive salary package & benefits
✨ Company equity
⛱️ 4 weeks of paid time-off
???? A generous Learning and Development budget
???? Key moment to join Arena in terms of growth and opportunities
???? Ability to put your stamp on an innovative product
???? Fast-learning environment, entrepreneurial and strong team spirit
???? Multiple nationalities: cosmopolite & multi-cultural mindset
????♀️ Our people matter, work-life balance is important at Arena
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