City of Jacksonville

Job Description

This is service work operating motor vehicles to transport and provide assistance for seniors 60 years and above, entering and exiting from vehicles, and performing various support activities at program sites. The work requires knowledge of standardized work routines used in operating a multi-passenger-carrying motor vehicle and the use of common equipment or uncomplicated machinery such as vehicle lifts, wheelchairs, walkers and power mobility devices. Contact with others require basic courtesy, tact, and effectiveness in dealing with seniors and others to request or provide information, ask questions, or obtain clarification. The work is fairly routine following established routines, standing instructions, and established procedures, but some variation in the sequence of procedures used is permitted based on situations encountered in the workplace. The work is patterned involving similar situations and generally requiring only the choice of the correct procedure. The work is performed in a controlled work environment where there are some risks and hazards, but they are known, predictable, and controllable. Operates multi-passenger-carrying vehicles, two-way radio, computer, using word processing, email and other related software, as well as other standard office equipment. The worker may be required to lift, carry and rearrange furnishings, displays, supplies and equipment weighing less than 50 pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines.

Examples of Work

• Operates motor vehicles to transport seniors, which may require assisting seniors entering or exiting the vehicles.
• Maintains assigned vehicles in good operating order by performing daily maintenance checks of the fuel, motor oil, brakes, lights, coolant, tires and general running condition; adding fluids such as water and oil, when appropriate.
• Maintains interior and exterior cleanliness of assigned vehicles.
• Completes trip records and other records relating to transporting of program participants.
• Assists in providing program services and performing work duties engaging the seniors as directed.
• Distributes messages, packages and supplies to designated sites.
• Assists in answering the telephone.
• Works other routes and job sites as needed. 
• Performs first aid and cardiopulmonary resuscitation when needed.
• Assists scanning participants for meals and activities at designated program sites.
• Demonstrates proficiency in the City of Jacksonville’s competencies.
• Performs related duties as required.

Knowledge, Skills and Abilities

• Knowledge of work routines used in operating a multi-passenger-carrying van or bus.
• Knowledge of traffic rules and regulations.
• Knowledge of daily pre-trip and post-trip procedures.
• Ability to operate a multi-passenger motor vehicle.
• Ability to provide physical assistance to senior citizens.
• Ability to perform first aid and cardiopulmonary resuscitation procedures.
• Ability to lift, load and carry objects weighing less than 50 pounds.
• Ability to perform basic mathematics such as addition, subtraction, multiplication, and division.
• Ability to understand and follow instructions.
• Ability to communicate effectively, verbally and in writing.
• Ability to operate and communicate on a two-way radio.
• Ability to read, understand, and write English.
• Ability to operate a computer utilizing word processing, email and other standard office equipment.

Open Requirements/Supplemental Information

The City of Jacksonville requires drivers with a CDL to be in compliance with DOT/FMCSA Drug and Alcohol requirements and registered with the DOT/FMCSA Drug and Alcohol Clearinghouse. 

• One year of experience in transporting people via vans or buses.
• Must be bondable. 
• Must pass background screening on a local, state, and federal level as required by the State of Florida Children and Family Services or Elder Affairs. 

OTHER REQUIREMENTS: 

• This classification performs safety-sensitive functions and is subject to pre-employment and random drug/alcohol testing programs as set forth in the City of Jacksonville’s Drug Free Workplace Policy (Directive 0401).

LICENSING/CERTIFICATION/REGISTRATION:

• A valid Class B Commercial Driver’s License with a P (Passenger) Endorsement is required prior to appointment and must be maintained. 
• Must qualify for prior to appointment, obtain and maintain during employment in this class a City of Jacksonville Certification as a Public Driver. 
• Registration with the Florida Motor Carrier Safety Administration is required prior to appointment.
• CPR and First Aid Certification is required within six months of appointment and must be maintained.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net. Work history is required for all employment/volunteer work in which qualifications are being based.

The application system works best with Google Chromeor Edge with Chromium web browsers. Please try to apply using one of these browsers. Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your account.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits