Itron

Itron is a global technology company. We build solutions that help utilities measure, manage, and analyze energy and water. Our broad product portfolio includes electricity, gas, water, and thermal energy measurement and control technology; communications systems; software; and professional services. With thousands of employees supporting nearly 8,000 utilities in more than 100 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources.

We Are Now Looking To Expand Our Team With a

Cellular Business Operation Manager

Itron is expanding its Managed Services Organization around the globe that is designed to serve thousands of utility companies, that span 100+ countries and manage 100M+ devices. We are looking to extend our operations team in Budapest with a business and process-minded member who has experience in the field of cellular relationship operation. This position will collaborate with multiple functions across various geographies within the company and with major cellular carriers across the globe.

The Cellular Business Operation Manager’s main responsibility will be to formalize and operate the processes related to onboarding new carriers and provisioning SIMs and subscriptions that Itron is incorporating into the managed services solutions provided to our customers.

Main duties and responsibilities

• Development and maintenance of a registry of existing commercial agreements with carriers
• Development and maintenance of a catalog of available carrier services
• Implementation of new services along existing carrier agreements
• Implementation of new carrier agreements
• Create and maintain cellular services-related commercial models
• Provide cellular service-related commercial offers to be incorporated into bid documents
• Onboarding of new cellular carriers
• Ownership of the process and technical tooling of SIM ordering and provisioning
• Ownership of the intra-company SIM delivery logistics
• Development and maintenance of the SIM registry
• Controlling of the bills initiated by the cellular carriers
• Contribution to the reconciliation of costs incurred with carriers and cellular services bills presented to our customers
• Contribution to the profitability calculation of cellular services
• 1st level relationship and technical contact towards carriers

Required Skills/Experience/Qualifications

• BA or MA education preferably on the intersection of technology and business
• 5+ years of relevant work experience
• Broad understanding of cellular communication and cellular data communication technologies
• Broad understanding of network technologies (e.g., WAN, LAN, WLAN, VPN) and IoT
• Generic knowledge and experience of
• M2M Cellular Technologies (2G/3G/4G/5G, LTE-M/CAT M1, NBIoT etc.) and 3GPP standard
• Mobile Network Operators (MNOs/Cellular) and Mobile Virtual Network Operators (MVNOs)
• Technical setup for APNs (private/public), IP VPNs, M2M portals etc.
• SIM technologies and types (plastic vs. eSIM, eUICC etc.) and processes around it (ordering/activation/suspension/termination etc.)
• Cellular protocols (e.g. LWM2M etc.) and M2M cellular contracts insights like data volumes/data pooling/roaming etc.
• LoRa, Sigfox and other wireless IoT-oriented communication technologies
• Strong commercial acumen
• Strong capability to exercise business judgement
• Strong process and project-oriented thinking
• Strong commercial acumen
• RFI/RFP contribution experience
• Good command of English
• Dexterity in utilizing data manipulation tools (Excel, SQL, Power, BI)
• Communicative, self‐motivated personality, who can work independently and takes initiative
• Ability willingness to work flexibly across multiple time zones

Preferred Skills/Experience

• Experience gained working for a cellular data carrier
• Experience in offer creation and interaction with sales teams
• Process design experience
• Project management experience

What we offer:

• Opportunity to create a more resourceful world by working on the 21st century's biggest challenges: water, energy, and gas
• Career: a recently established R&D center in a modern office in downtown
• Budapest provides growth potential in a multinational environment
• Personal development: English, soft skills, and technical training (Udemy, Pluralsight, etc.)
• Benefits: accident and life insurance, private outpatient care support, cafeteria, iPhone with a generous data allowance
• Strong culture promoting work-life balance, remote and flexibility

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity, Affirmative Action Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions. We provide smart networks, software, services, meters, and sensors to better manage electricity, gas, water and city services. We are dedicated to creating a more resourceful world.