Job Type
Full-time
Description
Why BirdEye?
Once upon a time, local businesses could attract customers through advertising and word of mouth. However, that has all changed. Today consumers choose where to spend their money based on online reputation and digital experiences. Modern companies must deliver exceptional experiences that create repeat customers and need a platform that can do this at scale. Local businesses often need help to overcome the complexity and inefficiencies of using multiple applications to manage and optimize their marketing and customer experience operations. Their use of fragmented point solutions keeps them from achieving true customer insights and acting upon them in real time.
This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Birdeye is the leading all-in-one platform trusted by over 120,000 businesses of all sizes to manage online reputation, connect with customers, and generate insights. Founded in 2012 by Naveen (the 2021 EY Entrepreneur of the Year) and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by investors Marc Benioff, Jerry Yang, and Accel-KKR. Learn more at birdeye.com.
Lead Designer, Website and Digital
Job Summary:
We are seeking a highly skilled and experienced Senior Website Designer to join our team. The ideal candidate will have a strong background in website design and development, a solid understanding of user experience and interface design, and be able to lead and mentor junior designers. In this role, you will be responsible for creating visually stunning, world-class, and highly functional Website UX that engage and inspire our clients and their customers with beautiful and simple designs.
Responsibilities
Requirements
If you are a creative and passionate website designer with a strong background in user experience and interface design, as well as experience in implementing CRO learnings at a global scale, we encourage you to apply for this exciting opportunity. We offer a competitive salary, comprehensive benefits package, and a dynamic and supportive work environment.
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