NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Specialist (Software) or Computer Specialist (Operations). Please clearly state your permanent civil service title on your resume and cover letter.
The Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptroller’s Office. These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, Service Desk, computer operations, telecommunications, and document management. As part of security administration, Advanced Threat Protection (ATP) technology is used for detecting and preventing situations where sensitive information is exposed outside the organization’s network.
Under the direction of the Deputy CIO of IT Operations, Director of DevOps oversees and manages a team of DevOps Engineer and Systems Administrators whose mission is to ensure that all applications are optimized and maintain high application up time. The director will also assume a strategic role in the intake process for new IT projects for the DevOps team to implement. They play an important role in overseeing critical infrastructure upgrades necessary to maintain and expand on existing products and to contribute to data integration initiatives. This role also includes a hands on component as we are growing our team in the following areas Active Directory provisioning, Office 365 administration, ATP monitoring, security administration and MS security updates.
ENTERPRISE STANDARDS:
Lead work groups to develop enterprise IT standards and oversee the execution and adherence to enterprise standards.
Become the resident expert on Citywide technology policies as established and disseminated by DoITT.
Lead necessary analyses to further the direction of enterprise IT.
OPERATIONS AND MAINTENANCE
Manage DevOps Engineer team responsible for infrastructure, system administration and product deployment, including off-hour support.
Oversee support of the production and non-production environments.
Oversee execution of break fixes in the production and non-production environments.
Oversee the management, support and maintenance of our technology portfolio.
Provide direction on the integration of technology infrastructure, hardware, software and security to support existing and new digital product development.
Oversee all IT operations and coordinating internally as well as with external technology partners
MICROSOFT ACTIVE DIRECTORY:
PROJECT MANAGEMENT AND DELIVERY
Lead team to ensure that all technical systems and processes function effectively and accomplish the goals around design and data integration.
Work with Project and Product Managers to determine timelines and project tasks.
Engage with the development teams to provide production management support input for the design of application maintenance builds, including making strategic architecture and application technology decisions to support product operations
Collaborate closely with all stakeholders to ensure application development efforts align with enterprise standards. Work with the Administration team to manage annual budget and software license renewals; support the development and evaluation of technology-related procurements; negotiate and manage vendor scope, project delivery and execution.
Research and manage special technology projects and initiatives as assigned.
QUALIFICATION REQUIREMENTS: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Specialist (Software) or Computer Specialist (Operations). Please clearly mention your permanent civil service title on your resume and cover letter.
PREFERRED SKILLS:
NOTE: Responsibilities require working evenings and weekends, sometimes with little advance notice
Certain residency requirements may apply. We appreciate every applicant’s interest; however, only those under consideration will be contacted.
Vacancy notices listed as “Until Filled” will be posted for at least five work days.
(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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