Wesleyan University

Position Information

Job Posting NumberS01283Position TitleAssistant Director, Advancement Systems (Salesforce Development and Administration)DepartmentAdministrative Systems-1044Job CategoryStaff PostingPosition TypeFull-TimeWork LocationHybridPay TypeSalariedSalary Range$90,000 – $117,000

Compensation PracticesExperience is taken into consideration in the determination of salary offers. For more information visit https://www.wesleyan.edu/hr/handbook/compensation-practices/index.html

Position Details| Wesleyan’s Information Technology Services (ITS) is agile, energetic, and collaborative with dedicated support for professional development and staff creativity. Enterprise Systems manages all the enterprise platforms for the University.

Reporting to the Director of Enterprise Systems, the Assistant IT Director for Advancement Systems is a leader in ITS and Enterprise Systems. The ITS Advancement systems team supports the University’s Advancement Office, which has recently launched the public phase of a $600 million comprehensive fundraising campaign.

Position description:

• Provide strategic technical leadership in collaboration with Advancement’s Database Administrator for all Advancement systems.
• System expert on the configuration and programming of Salesforce-based Affinaquest Donor CRM and its integration points using SnapLogic.
• Vendor management for all applications (Salesforce Marketing Cloud; Linvio; etc.).
• Translate business needs and guide project life cycle, implementation, process development, change management and reporting. Keeps abreast of emerging platforms/technologies as they relate to Advancement/Fundraising.
• Manage the professional development, training, and expectations of direct reports.
• Manage the EMS scheduling and Master Calendar software and integrations with Workday, the PeopleSoft Student System for classroom scheduling, the Anthology System for Student Engagement, and Salesforce Marketing Cloud.
• Contributing member of the user communities for all applications used.
• Other duties as assigned.

This position is a hybrid position with on-campus and remote work schedules.

Remote work is only considered for residents of MA, VT, NH, ME, CT, RI, or NY. (Relocation assistance to CT is available for those who qualify).

Minimum QualificationsBachelor’s degree and a minimum of seven years of progressively responsible work experience in Enterprise Systems (or an equivalent combination of education, training, and experience).

Demonstrated experience in Salesforce configuration, implementation, and integration of platforms.

Demonstrated ability to work independently and collaboratively in a team-based environment.

Demonstrated experience in leading teams, including project teams.

Demonstrated ability to provide superior client service to all levels of the organization.

Demonstrated skill in analyzing, understanding, and focusing on the most important aspects of business requirements.

Knowledge of Salesforce development and administration.

Experience in modern Integration Techniques including APIs.

Effective written and interpersonal communication skills.

Ability and willingness to grasp and use new concepts and tools.

Understanding functional business needs and translating them into technical solutions.

Ability to communicate technical information to non-technical colleagues.

Demonstrated commitment to work within a diverse environment and interact professionally with individuals of different backgrounds.

• Preferred Qualifications
• Advancement Platform Systems
• Relational databases (e.g. Oracle, SQL Server)
• Experience with Donor CRMs
• Experience with University Scheduling and Calendaring Systems.
• Experience with Mass Email Solutions
• Experience with EMS, DBAMP, SnapLogic, and Apsona
• Salesforce Administrator or Developer Certification

Special Instructions to ApplicantsThis position is open until filled. For full consideration please apply by March 29, 2024 , when first review of applications will begin.

Additional InformationAll offers to external applicants are contingent on the candidate’s completion of a pre-employment background check screening to the satisfaction of Wesleyan University.

BenefitsWesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans. We also offer flexible work schedules, employee and dependent tuition programs, as well as access to Wesleyan’s BLS & GLS programs for those who qualify (tuition is waived for up to 2 courses a term; some fees and taxes may apply).

Detailed information on the benefits of working at Wesleyan is located at: https://wesleyan.edu/hr/careers/prospective-resources.html.

Quick Linkhttps://careers.wesleyan.edu/postings/10315

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Required Documents

1. Cover Letter
2. Resume

Optional Documents