Uniphore

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

We are searching for an innovative InfoSec Senior Technical Program Manager responsible for driving global information security initiatives throughout our product, engineering, and business enablement teams.

This role also includes tracking, monitoring, and influencing the priority of significant security objectives, goals, and plans from cross-functional teams.

This is a hybrid role, requiring an individual to work in one of the following locations:

Palo Alto (our US headquarters)

Atlanta

Dallas

Salt Lake City

NYC

Responsibilities:

• Lead the end-to-end information security program ensuring adherence to timelines, budgets, and quality standards.
• Collaborate closely with cross-functional teams, including product engineering, product management, quality assurance, and customer success, to define project scope, deliverables, and milestones.
• Develop and maintain comprehensive project plans, including timelines, resource allocation, and risk mitigation strategies. 
• Utilize project management tools, such as Jira, to track progress, manage dependencies, and report on project status to key stakeholders.
• Facilitate effective communication and collaboration among team members, ensuring alignment and clarity on project goals and deliverables. 
• Manage stakeholder expectations and ensure timely and accurate communication of project updates, risks, and issues. 
• Monitor project budgets, resources, and timelines to ensure efficient project execution. 
• Drive continuous process improvement initiatives, identifying opportunities to optimize project management methodologies and tools. 
• Manage relationships with security vendors and service providers, ensuring the delivery of effective security solutions.

Skills and Qualifications:

• Bachelor’s degree in computer science, information security, or a related field
• Minimum of 7 years experience in the field of Information Security, with at least 3 years in technical program or project management, preferably in the SaaS industry 
• Competency in executing Information Security initiatives, including capturing and redefining requirements into impactful work items
• Strong understanding of cybersecurity principles, risk management, and compliance standards (e.g., ISO 27001, ISO 27701, PCI DSS, NIST, GDPR, HIPAA, SOC2 )
• Expertise in project management methodologies, tools, and best practices, with proficiency in Jira
• Experience managing complex projects with multiple stakeholders and dependencies 
• Excellent interpersonal and communication skills, with the ability to effectively collaborate and influence cross-functional teams and external partners
• Proven experience in technical program management within information security. 
• Strong knowledge of information security principles, practices, and technologies. 

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

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Information regarding recruiting and phishing scams:

Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam.