Systems Operations Analyst
Job Title : Systems Operations Analyst
You are responsible for:
1. Network and AWS monitoring
2. AWS operations
3. Team Collaboration
4. Ticket troubleshooting and resolution
5. Customer Service collaboration
To succeed in this role, you’ll need a customer-first attitude and the following:
Education and Experience Requirements
1. Education: Bachelor’s Degree or equivalent work experience in AWS primarily
2. Work experience: 5+ years of experience with AWS environments and working in them.
You are a part of
The Systems Analyst will oversee European Union operations as they relate to AM&D Holter processing. The Systems Analyst will work with a team of network engineers and administrators working out of geographically disperse locations. The Systems Analyst will monitor network performance, functionality and capacity of all network and data center activities to ensure coverage, uptime, and quality. The Systems Analyst will be a team member to the group and perform server and network duties assigned to them. The Systems Analyst will serve as the team member for projects involving the deployment, installation, administration, and maintenance of all infrastructure technologies and provide escalated network support. The basis for this support will be primarily tied of AWS infrastructure but may not be limited to that. The Systems Analyst will report to and receive guidance from the Manager, Systems Operations.
Technical Skills:
1. Good AWS experience especially with EC2 instance, Route 53 DNS, VPC environments, System Mnaager and Patch manager
2. Working knowledge of CloudWatch and Guard Duty monitoring tools
3. Working knowledge of PowerShell or Linux scripting
4. Experience with PRTG, SolarWinds and Syslog is a plus.
5. Experience working with medical information and security around it
6. Office 365 administration
7. Carbon Black
8. Microsoft Teams
Soft Skills
1. Fast learner. Ability to grasp key concepts quickly with minimal or no supervision
2. Ability to take ownership and deliver with quality and within required timeline
3. Excellent interpersonal and communication skills with an ability to work across diverse teams
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people every year. Ultimately creating a career that no one could have planned for. Even you.
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