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The Senior Information Security Incident Response Analyst is responsible for detecting and monitoring escalated threats and suspicious activity affecting NTT Ltd’s technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). This individual acts as the technical second responder for the Computer Security Incident Response Team (CSIRT), support the work of technical staff from various departments as well as third party technical experts.
This individual in this role will use their technical competencies of systems and automated mechanisms to detect unauthorized activity on NTT Ltd’s information assets.
Working at NTT
Key Roles and Responsibilities:
- Manages the prevention and resolution of security breaches and ensure incident and problem management processes are initiated
- Performs access management activities according to the policy
- Implements and discusses security service audit schedules, review access authorisation and perform the required access controls and testing to identify security weaknesses
- Interacts with a global team of Cyber Security Analysts and specialists
- Manages 2nd level triaging of security alerts, events, and notifications
- Manages notifications of internal and/or external teams according to agreed alert priority levels, and escalation trees
- Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders
- Follows and updates established and/or ad-hoc processes and work instructions and create procedures where deficiencies are identified
- Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults
- Maintains an understanding of current and emerging threats, vulnerabilities, and trends
Knowledge, Skills and Attributes:
- Advanced understanding of End Point Protection Software
- Advanced understanding of Enterprise Detection and Response software
- Advanced knowledge of technological advances within the information security arena
- Advanced understanding of inter-relationships in an overall system or process
- Advanced knowledge of information security management and policies
- Advanced understanding risk management principles and frameworks is crucial for prioritizing and addressing security incidents
- Advanced understanding of the organisation's business operations, goals, and objectives enables the analyst to align incident response efforts with the broader business strategy
- Ability to effectively communicate technical information to both technical and non-technical stakeholders, and end-users, as well as working with cross-functional teams during incident response
- Ability to think critically, analyze information, and solve medium to complex problems
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in Information Technology, Computer Science or related
- SANS GIAC Security Essentials (GSEC) or equivalent
- SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent
- SANS GIAC Certified Incident Handler (GCIH) or equivalent
Required Experience:
- Advanced experience in a Technology Information Security Industry
- Advanced experience or knowledge of SIEM and IPS technologies
- Advanced experience with Wireshark or tcpdump to identify normal and abnormal/malicious traffic patterns and behaviours
Skills Summary
Computer Network Security, Cybersecurity, Digital Forensics, Incident Management, Incident Response, Infrastructure Design, Network Security
What will make you a good fit for the role?
Workplace type:
Hybrid Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
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