Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
- Develop online, customer-facing technical documentation and other educational content in English
- Work with Product Management, Development and Test teams to understand the TBM domain, products and functionality, and develop excellent walk-through guides and product and feature documents.
- Collaborate with other senior technical writers to iterate on and improve team processes.
- Work independently to source training, research, and other resources to develop content.
Required Technical and Professional Expertise
- 6-10 years’ experience developing customer-facing technical documentation of enterprise software in English language.
- Excellent command of the English language, especially written English.
Preferred Technical and Professional Expertise
- Substantial hands-on experience working in Madcap Flare, XMetal, or other single-source authoring software.
- Substantial hands-on experience working with Github or other source control software.
- Substantial hands-on experience working with DITA or XML.
- Copyediting skills a plus.
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