Ipsos

Key Responsibilities:

• Responsible for all projects allocated to themselves and their team
• Brainstorms proposals with regards to research design, costs and timing
• Project Brief and Timing
• Sample Design
• Screener, Questionnaire / Discussion Guide Design and Testing
• Data Collection Brief
• Design Tables, Analysis Plan and Coding (Tab spec, Analysis Plan, Data Request, Report Design)
• Data Processing
• Report Writing and Presentations
• Team Development

Experience:

• Minimum 3 years’ experience as a Research Executive in a Market Research company
• Minimum 3 years’ practical experience and understanding of the research process in order to coordinate a research project from start to finish
• Understanding of basic methodologies and techniques to provide input into research design
• Understanding of client issues and processes to enable input into client discussions, research design and analysis.
• Excellent command of spoken and written English
• Exceptional presentation skills
• Excellent leadership and project management skills
• Must be able to build and maintain internal and external client relationships
• Analytical skills / Training skills / Delegation skills
• Excellent computing skills especially in Microsoft Word, Excel and PowerPoint
• Proactive with high energy levels

Education:

• School: Matric
• A Degree or Diploma in Marketing, Arts or Business is essential (an honours degree would be an advantage)

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.