India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.
Shift Timings: Regular
About General Mills
We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.
How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. The awards and recognition we’ve received showcase our commitment to be a force for good:
- World’s Most Admired Companies, Fortune 2022
- America’s Most Responsible Companies, Newsweek 2022
- 100 Best Corporate Citizens, 3BL 2021
- Best Places to Work for LGBTQ Equality, Human Rights Campaign 2022
- 100 Best Companies, Seramount 2021
- Diversity Best Practices Leading Inclusion Index, Seramount 2021
- Best Companies for Dads, Seramount 2021
- Best Companies for Multicultural Women, Seramount 2021
- Top 10 Companies for Executive Women, Seramount 2021
- Military Friendly Employer Bronze, VIQTORY 2021
- Best Place to Work, Canada, Greater Toronto, 2021
- Top 50 – India’s Best Workplaces for Women, 2021
- Top Workplaces in Brazil, 2021
- Asia’s Best Workplaces, 2021
Hungry for What’s Next
We exist to make food the world loves, and it shows. Our passion for people, doing good and creating delicious food has energized us for over 150 years. Breaking away from the pack is how we win, so we need your unique perspectives: your quirks, ‘crazy’ ideas, rigor and insatiable curiosity to make it happen. We want people who constantly experiment, embracing the new and bold, who keep pushing to turn ideas into reality, no matter how big or small. We’ve learned becoming the undisputed leader in food means continuously reshaping, reimagining and rebuilding— that only happens when you surround yourself with those who are hungry for what’s next.
For more details check out www.generalmills.com
General Mills India Centre
General Mills India Center (GIC) operates out of Mumbai and supports the global operations of General Mills. The center was established in 2005 and has grown in strength. Today, we are a vibrant and diverse team of over 1500 employees that come together to champion business services for the various global entities of General Mills in the areas of Business Operations, Analytics Consulting, Logistics, Finance, IT Development & Technology Consulting, Consumer & Market Intelligence, Sales Capabilities, Research & Development.
Digital and Technology team
Digital and Technology is the largest team in GIC, which focuses on understanding the latest and innovative trends in technology and leading the adoption of cutting-edge technologies at General Mills. The team closely collaborates with global business teams to understand business models and assess where technology can leveraged to bring efficiency and disruption. Be it AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain or Enterprise Architecture, GIC Digital and Technology has something for every technology enthusiast who wants to work here. Our MillsWorks initiative is where we bring agile@scale delivery model to life. Here, business and technology teams work cohesively in pods as ONE team, driven by a singular mission and focused on delivering value for the Company. Our employees, who work on large technology projects of strategic importance, are the Digital Transformation change agents.
Our service partnerships and employee engagement are centered on advancing equity and strengthening communities. We believe in an inclusive culture and trust in the power of people who have a passion for learning and growing with technology. We believe in “Work with Heart”. Work with Heart is focused on results, not facetime. If you are passionate about the latest in technology and want to make an impact on the digital transformation journey of a Fortune 500 company, we're waiting for you.
Job Overview
Role: D&T Manager–Finance
Location: Mumbai
The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the Global Digital & Technical Finance Operations team in capacity of a D&T Manager with strong hands-on experience in technology and focusing on driving, delivering and supporting the key portfolio shaping initiatives for Finance functions that includes Treasury, Tax, Audit & Internal Controls, Organisation Accounting Group, Financial Shared Services & Global Shared Services.
This role will report into D&T Senior Manager – Finance Operations (Enterprise Functions) in India and functionally collaborate with global Enterprise Functions Team.
Role Responsibilities
(30% of Time)
- Supervise a team of 3-5 staff consisting of professionals and review the work of team members to accomplish operational plans and results
- Robust talent management for the team including 1-1's, IDP conversations, team meetings, mentoring, etc
- Accountable for oversight and service delivery management of third-party contractors that are primary on global support
- Maintaining high performance levels and operational health for service-related processes, and implementing improvement activities wherever necessary
- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
- Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
- Network within D&T to understand ways of working and implement best practices
- Communicates with parties within and outside of their own job function, which may include external customers and vendors
- Manage work intake processes and project list/portfolio backlogs for assigned areas
- Manage and track D&T vendor spend/POs, tech solutions and resource allocations
- Manage system patches and upgrades and ensure systems and processes are well-controlled
(70% of Time)
- Lead and successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization
- Lead day to day technical support and prioritization and ensure system health and sustainability
- Drive pipeline of projects involving platform upgrades, enhancements and migrations, and demonstrate technical expertise on mitigating risks and dependencies
- Recommend best practices for estimating, capturing and tracking the value delivered through various work intake processes
- Partner with business to define and analyse functional requirements and translate into actionable, innovative recommendations and technical specifications
- Demonstrate solution authority and propose scalable solutions in line with the D&T vision and roadmap
- Partner with D&T leaders and business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality
- Identify and articulate constraints or downstream impacts for requested changes to technology, processes, or data
- Utilize internal and external networks in collaboration with Engage teams to determine "what's possible" and inform on new trends and capabilities
- Solution and connect dots across various Finance technology, process, and data initiatives.
- Manage stakeholder expectations and provide timely updates across the project portfolio.
- Proactively anticipate and escalate risks and develop mitigation plans
- Lead and mentor across global team
Note: While the role is Hybrid and involves regular shift, this would include some time overlapping with US teams (especially the India evening hours ~6pm - 8:30 pm IST)
Must-have technical skills and experience
Technical Skills:
- Strong configuration skills in the areas of SAP Finance and Financial Supply Chain Management in ECC & S4 Hana, mainly in FI-GL, FI-AP, FI-AR, FI-AA, FI-Banking, FI-Closing Cockpit, FSCM – Credit Management, Collections Management, Dispute Management, Treasury & Risk Management, In-House Cash & Bank Communications Management using MBC or SWIFT.
- Profound understanding on integration with 3rd Party solutions such as Vendor Invoice Management (VIM), Open Text, Taulia, Orbian & Concur
- Excellent understanding of Cross Functional modules such as Sales & Distribution, Materials Management, and its integration with SAP Finance & Controlling
- Basic understanding of reporting landscape such as BW/Business Objects & Tableau with its integration aspects with SAP
- Good understanding on Third Party/External Finance Applications such as Blackline, Concur, Vertex and its integration capabilities with SAP
General Skills
- Strong solutioning, presentation and facilitation skills with small and large groups
- Deep analytical skills with the ability to understand business complexities and to provide solution
- Good communication skills, both written and verbal
- Excellent interpersonal and influencing skills with a high degree of tact and diplomacy
- High learning agility for new technologies with a flair to manage end-to-end support and maintenance
- Good problem-solving and time management skills
- Outstanding ability to lead projects and collaborate with stakeholders to design/deliver new capabilities
- Flexible to work in shift occasionally or based on hours of work needed to for critical support or for major project implementations
Experience:
- Overall 12+ years of professional experience in Solution design and deliveries.
- Minimum 8+ plus years of hands-on experience in SAP FICO & 4+ years of hands-on experience in FSCM including estimating, planning, designing, testing, and delivering solutions with 3+ End to End Implementations.
- Should have participated as an integral team member or worked on projects specific to 3rd Party/External applications (Cloud/On-Premises) and managed SAP integrations
- Managed team size of 6-8 people and contributed to their growth and development through regular guidance and 1-1 connects
- Experience with leading project deliveries through cross-functional and technical teams in projects/enhancements/system upgrades
- Worked with and/or directed contractors and vendors to deliver quality results on projects and enhancements
Good to have skills
- Understanding of CPG industry
- SAP Certification in SAP Finance
- CA/ Master’s in finance /BSC and MSC Information systems from Tier 1 institute
Skill proficiency expectations
Expert level
Intermediate Level
Basic Level
- SAP Finance (ECC/S4) (GL/AP/AR/ Banking/Closing Cockpits)
- SAP FSCM (ECC/S4)
- SAP Finance Integrations with P2P, OTC, RTR
- SAP FSCM (ECC/S4)
(Treasury & Risk Mgmt, In House Cash, Cash & Liquidity Mgmt, SWIFT)
(Cost/Profit Center, Product Costing, Profitability Analysis)
- Reporting landscape (BW/Tableau/BPC)
- 3rd Party Finance applications
- Technologies – Google Cloud -Platform, ServiceNow, AI/ML, RPA, ETL, Data Architecture
COMPANY OVERVIEW
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.
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