Dawn

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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Why work for Dawn Foods?

PEOPLE. PRODUCTS. CUSTOMERS.

About the Job

A Dawn Key Account Manager (KAM) is responsible for the development, growth, and profitability of targeted key accounts. Dawn KAMs plan, present, and implement bakery product solutions for specific regional accounts in which cultivating relationships, strategic planning, and account leadership are critical to customer success and profitability. Our KAMs are expected to demonstrate account leadership through developing partnerships, maintaining relationships, presenting opportunities, and implementing solutions within their accounts while representing Dawn as an ongoing strategic partner for delivering the product and service solutions that enable customer success.

Effective collaboration across internal and external partnerships is critical for a KAM to deliver results and successfully address customer needs with Dawn’s products and solutions. This position partners closely with leaders and frontline roles within sales, distribution, technical bakery, R&D, finance, and beyond to organize customer-specific teams for successful execution.

KAMs lead the development and execution of annual customer plans. Effectively manages and allocates resources to support profitable growth initiatives. Possesses a strong business acumen by demonstrating the ability to understand and react to business situations in a manner that drives a positive outcome. 

This is a Hybrid Position with Field Travel Requirements up to 80%.

What Does It Take to be a Key Account Manager II Dawn Foods? 

Below are the minimum qualifications to be a fit for this job. 

• Bachelor’s Degree within a business administration, sales, marketing, food science or similar focus.
• At least 5 years’ experience within selling or marketing foodservice and/or ingredients-focused solutions or equivalent.
• At least 3 years’ experience of and demonstrative ability for managing large key accounts, driving sales growth, and delivering profitability.
• Exceptional interpersonal and communication skills
• Exceptional negotiation skills
• Demonstrative ability to collaborate with others and delegate tasks for the successful execution of complex projects against established timelines.
• Possesses an understanding of modern manufacturing capabilities, particularly within processes and applications impacting foodservice the manufacturing of food products.
• Demonstrative ability to navigate multiple software applications, user interfaces, and digital technologies.
• Proficient with the Microsoft Office suite, including Outlook, Word, Excel, SharePoint, and PowerPoint
• Motivated by results, execution, and a "finish line focus."
• Able to effectively manage time within a schedule of competing priorities and tasks.
• Valid Driver's License and safe, satisfactory driving record

Preferences:

• MBA or equivalent degree or operational experiences preferred.
• In-depth understanding of B2B foodservice distribution supply chains
• Enhanced understanding of and/or hands-on experiences with bakery products, raw materials, and baking supplies
• Food science, culinary and/or baking and pastry experiences.
• Enhanced knowledge of and/or hands-on experiences within bakery operations
• Established baking industry relationships.

What You'll Do as a Key Account Manager II?

• Act as the primary point of contact for key account customer product and service needs
• Establish, outline, and deliver successful short and long-term regional strategic plans for key account initiatives with Dawn product and service solutions.
• Demonstrates the ability to think strategically.
• Lead a cross-functional customer team and collaborate and influence across R&D, marketing, technical bakery, and manufacturing to explore opportunities and bring desired product solutions to market.
• Strategically prospect and determine the best approaches for creating and maintaining profitable activity, whether it is within existing, recently acquired, or potential key accounts.
• Identifies and communicates with appropriate account stakeholders, maintaining ideal relationships and customer interactions.
• Ability to engage the large complex accts at all levels including the C suite.
• Development, documentation, and presentation of win-win opportunities
• Drive growth within respective accounts to meet the sales targets established by the Regional Key Account leadership and Regional Commercial Leadership Team
• Effectively collaborate with, engage, and assist in prioritizing the activities of associated technical support Team Members
• Maintain a collaborative approach across regional leadership, teams, and functions to grow sales, remain on budget, and maintain efficient costs.
• Provide timely responses to and troubleshooting to ongoing situations that may impact the customer’s success with Dawn product solutions.
• Align ongoing key account efforts against Dawn’s strategic goals and priorities.
• Utilize enterprise CRM tool (Salesforce) to develop and manage detailed strategic plans for all assigned key accts and prospects.
• Report and monitor weekly/monthly sales and profit results; Compile customer business reporting as required.
• Participate in monthly forecasting and planning in support of optimum operational efficiency.
• Work with procurement, finance, and sales leaders to understand and navigate the supply chain for solutions so they can be accurately priced.
• Attend and participate within regional tradeshows, product demonstrations, and plant tours, as needed.
• Perform timely internal and external communication and administrative activities as assigned, including but not limited to price changes, new items, allowance forms, etc.
• Responsibly acquire, coordinate, and utilize company resources.
• Must be able to travel extensively (50% - 80%)

Work Environment 

This is a FIELD-TRAVEL position, where you’ll be traveling the territory 80% of the time.

If this sounds like the opportunity that you have been looking for, please click "Apply.” 

About Our Benefits 

Dawn is proud to employ the top talent in the baking industry, and we reward our people with competitive compensation packages and award-winning benefit offerings from day one. We also help protect our Team Members’ future financial health with a generous RRSP matching program that provide additional retirement funds and many tools and resources on financial wellness. The contributions start as early as one month from employment. Dawn also encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits

Compensation: $109,160 - $163,740 with a Target Annual Bonus

#LI-MW1

#LI-Hybrid

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law. Dawn Foods welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Requisition ID: 35324