Job Details
Description
RESPONSIBILITIES:
- Act as a technical liaison and work collaboratively with vendors, internal departments, and IT for Dynamics 365 and integrated applications.
- Assist with the configuration and implementation of third-party systems.
- Set up entities, fields, forms, workflows, and security roles.
- Stay updated with the latest D365 features, best practices, and industry trends.
- Collaborate with developers, integrators, business partners, and team members on business requirements and system enhancements/upgrades/initiatives.
- Perform quality assurance functions to validate data and procedural changes.
- Work with internal teams and vendors to plan, schedule, and implement system rollouts, patches, releases, and upgrades using LCS, Azure DevOps, and Azure Pipelines.
- Generate and monitor reports on system performance, usage, and security.
- Monitor for compliance with relevant regulations and standards.
- Maintain accurate documentation of Microsoft 365 configurations and changes.
- Manage user access, implement security policies, and conduct security audits.
- Training and Support: Provide training and support to IT end users to enhance their understanding and use of the D365 system.
- Organizational Structure and Governance: Collaborate with the Steering Committee for D365 enhancements, providing input and insights into system improvements.
- Uphold governance policies and procedures related to D365, including change management and risk assessment.
- Other duties as required or assigned
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor’s degree in information technology, Computer Science, or related field.
- Three (3) years of Microsoft Dynamics 365 Finance & Supply Chain Management experience
- Proven experience as a Dynamics 365 System Administrator or similar role.
- Strong knowledge of Dynamics 365 customization, configuration, and security.
- Proficiency in data management, system maintenance, and user support.
- Excellent problem-solving skills and attention to detail.
- Effective communication and training abilities.
- Certifications in Dynamics 365 or related areas are a plus.
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
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