Senior Product Support Specialist

Light & Wonder

Education
Benefits

iGaming:

If it’s iGaming, we know a thing or two. Light & Wonder’s digital team leads the global gaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

Position Summary

About Company

Light & Wonder is a global leader in game experiences. We create content, hardware and systems that connect iconic titles across any place or channel. By turning games into expansive entertainment, we keep thrilling players with characters and stories they can’t get enough of.

Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 6,000+ member team with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit www.lnw.com.

We are committed to offering very competitive benefits that are aligned with our values and inspire employees to drive innovation and contribute to the organization’s performance. Employees are the most valued resource, and we always look to improve their well-being with a wide range of benefits befitting every individual. Not limited to monetary benefits, we have robust learning and development opportunities that help them to grow professionally.

Our Values

  • Date to be bold: We combine diverse talent to look at the familiar in unfamiliar ways.
  • Never settle: We relentlessly push forward to create the extraordinary in every detail.
  • Uphold integrity: We promote accountability and respect to raise the bar for ourselves and the industry.
  • Win as a team: We bring out the best in each other to share collective success

Job Location: Bangalore

Required Experience: 4-6 years

Job Description for Senior Product Support Specialist.

Should have 3 to 5 years of experience in application support where candidate should be good in Linux administration and application troubleshooting and root cause analysis.

The candidate should have following skills:

  • Should have experience on application release management, application/server Installation, Deployment, Configuration, Patching, Troubleshooting & monitoring.
  • At Least 3+ years of hands-on experience with Tomcat/Apache/JBoss/WebSphere,APIs, SSL & Load balancer .
  • Prior experience in mission–critical support role in Performance, Resizing, Scalability , Disaster Recovery or Automation.
  • Knowledge in ITIL processes specific to Change Management, Incident Management and Problem management.
  • Ability to troubleshoot and resolve complex application and technical problems in production settings.
  • Basic Experience in Database (Sql, Postgres, Oracle)

Prefer to have the following skills.

  • Azure or AWS based Cloud Architecture and migration is a plus.
  • Basic knowledge of monitoring tools like Zabbix, splunk, Grafana or any other monitoring tools.
  • Understanding of concepts like Clustering, high availability, Load balancing and heap/Thread Dump analysis.
  • Should have experience in Ansible or Terraform.

Qualifications

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Confirmed 9 hours ago. Posted 30+ days ago.

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