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The Business Analyst’s key function is to work with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organisation. They act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organisation, and to recommend solutions that enable the organisation to achieve its goals.
Working at NTT
Key Roles and Responsibilities:
- Act as a bridge between the business problems and the technology solutions.
- Analyse, transform and ultimately resolve the business problems with the help of technology.
- Work with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
- Deliver business projects in line with sponsor requirements and enterprise architecture.
- Has technical background, needs to have more BA and day to project management
- Must have extensive SAP experience
- Will be working on SAP Catalogues
- Coordinator/business analysts
- Day to day leading of catalogues
- Stabalization of these catalogues
- Looking at growing the catalogues from 20 or 30 to 200
- Needs to be young and hungry with organizational capability to help drive the project
Knowledge, Skills and Attributes:
- Broad understanding of business practices and processes
- Excellent team player who displays good client service orientation with well-developed administrative and organisation skills
- Deep expertise in specific systems, processes and technologies that they will be required to analyse
- Meticulous attention to detail whilst working under pressure
- Excellent verbal and written communication skills
- Ability to listen empathetically
- Ability to build rapport and engage effectively with a variety of stakeholders
- Knowledge of project management methodology
- Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives
- Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations
- Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio
- Understanding of systems generally used in a services organisation e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous
Academic Qualifications and Certifications:
- Relevant Bachelor’s degree or equivalent with related demonstrable experience
- Project management certification would be advantageous
- SAP Experience
- 5 Years experience
Skills Summary
Data Warehousing (DW), Integration Development, Process Mapping, Project Integration, Structured Query Language (SQL), Systems Integration, Use Case Development, Workflow Design
What will make you a good fit for the role?
Workplace type:
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
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