Rakuten

Job Description:

SUMMARY:

The primary role of the Sr. Creative Strategy Manager is to partner with key business stakeholders, the internal brand & creative team, and external agencies (as needed) to steward the development and execution of creative assets that deliver on business goals from driving acquisition to building awareness of the Rakuten brand. This person will primarily lead efforts in support of our Partnerships (e.g. Golden State Warriors, Live Nation) and our promotional events.

KEY RESPONSIBILITIES

• Build and nurture strong relationships with business partners (e.g. the Partnerships team), creative team, brand strategy, project management, production and growth marketing.
• Drive the development and execution of internal creative projects including but not limited to developing briefs; providing inspiration, clarity and strategic input to the creative team; writing and disseminating meeting recaps; developing holistic launch/communication plans.
• Identify and collaborate with teams across the organization for each workstream, as needed - e.g. product, site operations / merchandising, paid media, etc. Build bridges and drive consensus across the cross-functional team to get to the best ideas and results.
• Work closely with business partners to: develop clear briefs; understand success metrics and results from key initiatives and create a feedback loop with the creative team; ideate on initiatives.
• Partner closely with Project Management to continuously optimize how we work within our teams and with our key stakeholders.
• Be a steward of the Rakuten brand, helping to drive design and message consistency across touchpoints as well as ensure our communications are building credibility in the market and elevating our brand.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience managing production from start to finish across all channels - including but not limited to TV/video, digital/social, photography, activations.
• Ability to provide clear, strategically sound feedback.
• Strong communication, written and presentation skills.
• Motivates team members and is a positive role model for collaboration and a one-team mentality.
• Ability to navigate ambiguity and manage competing and changing goals and priorities. Possesses a self-starter mentality. 
• Has the experience and skill set required to help identify issues and partner with teammates to build better processes
• Passion for and knowledge of sports industry a plus

QUALIFICATION REQUIREMENTS

The ideal candidate has approximately 6-9 years of experience in an account management role at an agency and / or in a marketing role in-house.

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $99,306.00 - $171,612.00 annually