Masimo

Job Summary

The Sr. Salesforce Administrator will contribute to the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. This role is part administrator and part Salesforce analyst. The Sr. Salesforce Administrator will execute our CRM platform's day-to-day configuration, support, maintenance, and improvement. The Sr. Salesforce Administrator will continually collaborate with corporate IS management and resources, work to maintain a high level of customer service, and provide suggestions for process improvements.

Duties & Responsibilities

• Serve as system administrator for the Salesforce.com environment with 900+ users
• Handle all basic administrative functions, including user account maintenance, reports and dashboards, workflows, flows, and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Manage Salesforce.com data feeds and other integrations
• Coordinate the evaluation, scope, and completion of new development requests.
• Assist in training of users and grow the Salesforce.com skill set across the organization
• Effectively act as the liaison between our users, vendors, and the application development teams
• Work independently with members of the user community to define and document development requirements

Minimum Qualifications

• Minimum two years of experience as a Salesforce.com administrator
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other complex content
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• A demonstrated ability to understand and articulate complex requirements

Preferred Qualifications

• Salesforce.com Admin certified
• International Medical Device industry experience
• Sales Cloud, Service Cloud, and Developer certifications
• A documented history of successfully driving projects to completion
• Previous experience working in a SCRUM or agile environment
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes

Education: Bachelor’s Degree in Computer Science, Information Systems, or related field preferred

Compensation: The anticipated range for this position is $95,000 to $110,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience.

Physical Requirements/Work Environment

• Occasional evening and weekend work to meet deadlines.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals. 
• The work environment characteristics are normal office conditions.
• Occasional overtime may be required
• Consistent and regular attendance required
• Off-hours work may be required to support / minimize business disruption during regular business hours

For over thirty years, Masimo has been expanding the boundaries of noninvasive monitoring to improve patient outcomes and reduce the cost of care. Today, Masimo delivers a portfolio of hospital-trusted monitoring solutions to help increase patient safety, health, and wellness in the hospital and at home. When you join our team, you’ll be part of a culture that’s driven by passion, challenging the status quo, and making an impact in the lives of others.

Masimo is a federal contractor and therefore subject to the requirements outlined in Executive Order 14042. Consistent with the Executive Order, employees will be required to submit proof of vaccination prior to their start date as a condition of employment. Masimo is an equal opportunity employer and reasonable accommodation requests will be considered. 

Masimo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law.

• NO AGENCIES PLEASE*** Thank you!

Information Systems (IS) designs computer-based systems to fulfill business needs that support operations, management, and decision-making.