WHAT YOU'LL DO
As a Lead Knowledge Analyst (LKA) within BCG's Center for Customer Insight (CCI) and the Customer Demand & Innovation topic (CD&I) within our Marketing, Sales & Pricing Practice Area, you will collaborate and partner in a growing global team, providing industry and/or functional expertise and insights. You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.
Additionally, as an LKA you will drive development of intellectual property and knowledge assets to support the sector/topic business, serving as an active contributor to commercialization efforts for the topic/sector, whilst working with business leaders to drive proposals & go-to-market efforts. As an LKA, you may line manage a team of junior colleagues, taking responsibility for their goal setting, ongoing feedback and career development support.
You will contribute to the management and enablement of a high-performing team of quantitative and qualitative consumer research experts within the CCI – with a focus on building processes and governance that allows the team to scale and drive greater impact. Core responsibilities will include:
And as a consumer insights expert in your own right, you will contribute to insight-related proposals, casework, and the development of intellectual property (i.e., original research and publications). You will engage in efforts to improve BCG’s proprietary approaches, build methodologies and tools, and guide generalist consultants on the execution of quantitative and qualitative research.
CD&I projects ignite growth for our global clients across industries through best-in-class insights on customer behavior and needs. One project may involve writing a survey to inform the investment thesis for a consumer products client looking at an acquisition in a new category. Another project may involve developing, executing, and synthesizing new qualitative and quantitative research to inform service Innovation for a travel and tourism client. Yet another may necessitate research to renovate the employer branding for a fashion and luxury client.
Job ID
22201BR
WHO WE ARE
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world. Knowledge@BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS). KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams. KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCG’s knowledge base and case/project experience. The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients. KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity
YOU'LL BE TRAVELLING
Yes (10%)
YOUR EMPLOYEE TYPE IS
Regular
YOU BRING (EXPERIENCE & QUALIFICATIONS)
YOUR JOB TYPE IS
Full time
ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA’s business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
EQUAL OPPORTUNITY
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
COUNTRY
United Kingdom
CITY
London
JOB FAMILY
Knowledge & Research
YOU'RE GOOD AT
JOB TITLE
Lead Knowledge Analyst - Center for Customer Insight (CCI)
YOU'LL WORK WITH
Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.
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