Macy's

Are you ready to bring your amazing self to work?  

At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. When you bring your unique personality to our team, you will help us tackle the barriers to representation so, together, we can realize the potential of every one of us. We understand the importance of bringing our whole selves to work, which is why our commitments to our People, our Communities, and our Planet will help us create a more sustainable and diverse future. 

The Senior Program Manager executes strategy by driving direction, planning and execution for the tech portfolio they support. This colleague will guide multiple project teams across multiple teams, maximizing resources and ensuring deadlines are met. This includes managing program risks and issues, program financials, change management, ROI analysis, stakeholder management and program governance. This position will be responsible for program-related communication, tailoring the level of information to the audience. 

This position may be expected to assist in managing relationships with third party vendors. Works with constituent Project Managers (who are responsible to the Program Manager for the execution of their project and its impact on the program) to monitor cost, schedule, and technical performance of component projects and operations, while working to ensure the ultimate success of the program. Performs miscellaneous job-related duties as assigned.

What you do:

• Drives High-Level Plan: Drives complex programs. Provides leadership to ensure that integrated solutions will be coordinated and standardized. 
• Project Execution: Oversees all program related activities and is accountable for the success, execution and final delivery of the program and work products.
• Manage Project Scope: Obtains senior executive approval for the program by presenting the program charter with its high-level costs and benefits for the organization in order to receive authorization to proceed to the next phases. Oversees regular project status/quality meetings and reports. 
• Address Program Issues: Keeps leadership and key stakeholders well informed on a timely basis on project or program progress, status and/or concerns for each assignment. Review project metrics and raise concerns when needed. Addresses program issues by identifying and selecting a course of action, taking into account the program constraints and objectives in order to enable continued program progress.
• Program Communication: Develops program communication plans and demonstrates effective communication to the executive management team, project team(s) and stakeholders.
• Cultivate Relationships: Cultivates business partner and project team relationships and helps manage expectations while providing excellent customer service. Establish alliances with other departments by recognizing dependencies in order to assess potential partnership and commitment to the program.
• Project Leadership: Provides leadership to the project team for standards and processes and offers suggestions on ways to improve. Provide governance and support to the teams they support through competent and professional services including guidance, coaching and counseling.
• Develop Resources Plan: Provides input to ensure adequate project staffing, budgeting and resource management.
• Regular, dependable attendance & punctuality and perform other duties as assigned.

Who you are:

• 4+ years of Program Management experience (large initiatives with multiple project managers) or 9+ years of Project Management experience
• Experience in software development preferred
• Experience managing multiple complex simultaneous projects involving multiple project teams within budgetary and schedule constraints.
• Extensive understanding of Project Management principles, methods and techniques.
• Possesses advanced technical and business knowledge in policy development
• Outstanding analytical skills with attention to detail.
• Excellent written and verbal communication skills
• Outstanding documentation, organization, time management, and problem-solving skills.
• Ability to build consensus between technology and the business to work through others in achieving desired results and objectives.
• Flexibility in response to change.
• A detailed understanding of the business. Retail background a plus.
• Extensive negotiation, diplomacy and conflict resolution skills.
• Sound team building and interpersonal skills required to effectively manage a multi-skilled project throughout the deliverable process. 
• Ability to anticipate technical and project barriers and adjust approach based on research and experience.
• General knowledge of several major and related systems and how they are integrated.
• Demonstrated ability to customize communication strategy to a given target audience.
• Ability to concurrently manage multiple project type – Type 1,2,3
• Ability to read, write, and interpret complex technical documents.
• Advanced skills with Microsoft Office Suite Products: Excel, Word, Power Point, Teams, Outlook

What we can offer you: 

• A hybrid work-life with flexible scheduling and an always-open and available office space 
• An inclusive, challenging, and refreshingly fun work environment 
• Empowerment and autonomy to perform impactful work with tangible results 
• Debt-free education benefits which include 100% coverage of tuition, books, and fees (degrees and certifications) 
• Continuous Learning – Ignite (powered by Degreed), leadership development programs, and skill-based trainings 
• Employee Resource Groups (ERGs) 
• Give-back/volunteer opportunities 
• Employee Assistance Program (including mental health and financial literacy resources) 
• Competitive pay and benefits rooted in principles of equity 
• Short-term and long-term incentives, annual merit, merchandise discounts 
• Coverage across medical, dental, vision, and retirement 

About Macy’s 

Now is an exciting time for a career at Macy’s, Inc. Join our team to help shape the future of a digitally led omnichannel retailer and become a leader in retail technology. Whether focused on store technology, supply chain technology, application security, merchandising systems, or the mobile app – you’ll have opportunities to grow your career while finding meaningful ways to make a difference. 

Do valuable work revolutionizing digitally-led omnichannel retail – Apply Today!

This job description is not all-inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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