WHAT YOU'LL DO
As a Senior Knowledge Analyst (SKA) on the Next Gen CRM topic, you will leverage your technical CRM knowledge and apply them in a more strategic manner by helping clients think about their planning, framing, business case, etc. You will work closely with business leaders to shape the Next Gen CRM topic, support commercialization efforts along with development of IP and reusable assets (e.g., methods, tools, etc.). You will also work together with case and proposal teams to provide knowledge assets, analysis, and expert advisory. You will serve as a thought partner and content expert to topic/sector leaders and case teams, helping structure and solve complex issues.
Next Gen CRM is BCG’s holistic approach to help our clients build platforms that combine smart business layer, data layer, and core layer. We define CRM and other platforms from business ambition framing to delivery orchestration. We help our clients navigate the complexity of the ecosystem by offering independent advice. We enable our clients, helping them build the capability to own their core and create sustainable performance.
Job ID
22215BR
WHO WE ARE
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world. Knowledge@BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS). KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams. KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCG’s knowledge base and case/project experience. The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients. KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity
YOUR EMPLOYEE TYPE IS
Regular
YOU BRING (EXPERIENCE & QUALIFICATIONS)
YOUR JOB TYPE IS
Full time
ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA’s business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks.
All of our plans provide best in class coverage:
#ta #bcgcareers #bcglife
EQUAL OPPORTUNITY
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
COUNTRY
United States
CITY
Boston, Chicago
JOB FAMILY
Knowledge & Research
YOU'RE GOOD AT
JOB TITLE
Senior Knowledge Analyst - Next Gen CRM
YOU'LL WORK WITH
As a Senior Knowledge Analyst you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
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