Brigham and Women's Hospital

Vice President of BWH Cancer Services - (3276490)

Description

GENERAL SUMMARY/OVERVIEW STATEMENT:

As a not-for-profit academic health system, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Comprising two renowned academic medical centers (Brigham and Women’s Hospital (BWH) and Massachusetts General Hospital (MGH)), eight other acute care hospitals, and three world-famous specialty hospitals, MGB provides a complete continuum of care, including a physician network, community health centers, home care and home hospital, and an insurance plan.

Within MGB, the Brigham entities include Brigham and Women’s Hospital (BWH), Brigham and Women’s Faulkner Hospital (BWFH), Brigham and Women’s ambulatory sites, and Brigham and Women’s Physicians Organization (BWPO) (collectively the “Brigham Entities”). Brigham is an academic medical center that serves patients from New England, throughout the United States, and from 120 countries around the world, through clinical services at our hospitals and 150 outpatient practices with more than 1,800 physicians and 4,000 nurses. the Brigham conducts is the second largest hospital-based research program in the world, with an annual research budget of more than $630 million. As a major Harvard Medical School teaching affiliate, the Brigham is a cherished training ground for physicians, nurses, and allied health professionals, with 1,500 graduate medical education trainees in over 140 of the most sought-after training programs in the world. 

The Vice President of Cancer Services (VP) is accountable for the overall development of Brigham oncology services and serves as a critical leader for the Brigham relationship with the Dana-Farber Cancer Institute (DFCI).

Under the leadership of the Senior Vice President for Clinical Services (SVP), the VP is ultimately accountable for the overall administrative leadership, operating results, and cost center financial performance of the applicable areas. The VP will have accountability for managing the resources of cancer services and meeting Brigham-wide expectations of performance and optimization. Specific areas of responsibility include: 

1. Brigham Cancer Center (BCC) 

The VP serves as the senior executive for the BCC, including:

• Overseeing central infrastructure such as the Cancer Registry and Contract Administration.
• Working across required constituents to drive forward implementation of BWH’s portion of the MGB Cancer strategy.
• Serving as the executive sponsor for Brigham cancer network affiliations.
• Serving as the co-supervisor (indirect) for the Division Administrator for Medical Oncology, the Division Administrators for cancer surgery services, and Department Administrator for Radiation Oncology.

2. Dana Farber Brigham Cancer Center (DFBCC)

The VP serves as the primary hospital executive partner for the joint adult cancer care collaboration with the Dana-Farber Cancer Institute. The VP partners with the academic departments that most closely align with the DFBCC, including the Departments of Medicine, Surgery, and Radiation Oncology, as well as many other academic departments that also provide clinical consultation and service to DFBCC patients.

The VP is responsible for the funding and direct management of hospital FTEs who directly support the DFBCC, and serves as the Contract Administrator overseeing and managing the complexities, maintenance, and adherence of the agreement. This executive will be positioned on the DFBCC Executive Operations Committee, which is the governing body that oversees and facilitates the relationship and joint operations of DFBCC.

In addition, the VP is responsible—directly, or in partnership with senior leader colleagues, the Department Chairs, and/or clinical leaders—for a number of ongoing, broad organizational requirements, including:

• Ensuring that competent, efficient, and coordinated patient care is uniformly provided to patients in ambulatory, inpatient and community settings;
• Ensuring that all educational programs meet institutional and outside regulatory requirements;
• Ensuring that all research initiatives are appropriately supported;
• Directing and developing the organization of services and programs within the scope of responsibility of the VP;
• Managing all operating and capital budgets for the Brigham within the purview of the VP;
• Leading the management team within the VP’s enterprises toward attainment of identified short- and long-term goals and objectives;
• Advancing the institution’s commitment to diversity, equity, and inclusion;
• Executing strategies and plans designed to achieve the institution’s strategic objectives; and
• Collaborating with other institutional leaders to meet MGB strategic goals and objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

Leadership

• Determines the direction, goals, and objectives of Brigham cancer services. Establishes and achieves long range goals and ensures the implementation of strategic business plans that are aligned with the organization’s vision, strategic plans, and goals.
• Facilitates the ongoing management of the current DFBCC multidisciplinary clinical services, discuss and resolve any cross-DFBCC administrative issues, and direct the planning of improvements in existing multidisciplinary services.
• Establish and maintain clear and precise communications and ensure healthy and collaborative administrative relationships amongst departments and divisions, the hospital, the system, and DFCI.
• Develops and implements policies and procedures consonant with the Brigham Entities’ policies. Assesses administrative and financial needs and revises policies and procedures to meet changing needs.
• Evaluates, initiates, and implements various systems and procedures, and revises as necessary to maximize efficiency. 
• Serves as a resource for resolution of administrative questions, issues, and problems.
• Works with management staff and representatives from other areas to evaluate, initiate, and implement systems and procedures and revises as necessary to improve and maximize efficiency.
• Continuously assesses and improves the efficiency of systems and processes, and overall expense management.
• Develops effective, clear, and precise methods of communicating with the SVP, and with hospital and physician leaders, faculty, and staff on a regular basis.
• Keep current regarding trends and developments in the health care field, particularly when they pertain to strategic planning, analytic and decision support tools, financial trends, evolving technologies and programs.
• Serve as a representative of the organization if/as requested.

Service Development & Management 

• Leads and executes the development of new oncology related clinical services by leveraging existing infrastructures to provide high-quality, patient centric cancer care.
• Reviews the ongoing management of applicable oncology services, discusses and resolves any administrative problems that arise, and directs the planning of improvements in existing clinical services.
• Provides direct supervision to the Cancer Registry.
• Maintains up-to-date knowledge of the American College of Surgeons (ACS) Commission on Cancer (CoC) certification standards and requirements and assists in communication, implementation, and monitoring.
• Maintains a thorough understanding of clinical reimbursement and managed care issues specific to oncology. Identify opportunities to optimize clinical reimbursement and work with departmental leadership to execute change.
• Continuously assesses and improves the efficiency of systems and processes.
• Capacity
• Analyzes data to understand the drivers of capacity; uses formulas and modeling to impact more efficient patient throughput.
• Optimizes value by encouraging use of data to drive decisions, depersonalizing processes and allowing clinical and administrative staff to actively engage in process improvement activities that reduce cost and improve revenue.
• Implements process improvement pilots where the goal is effective management of patient capacity.
• Coordinates with clinical leaders to implement standards to ensure the effective coordination of optimal patient placement.
• Optimization
• Develops, executes, and manages coordinated programmatic initiatives for care model development, care delivery improvement, cost reduction, administrative alignment, and network and business development.
• Monitors and evaluates the adequacy of planned and existing services and ensures the development of programs and services to respond to the market.
• Supports implementation of Enterprise Asset Management in applicable areas. As a role model and teacher to others, active participant in rationalizing where care is delivered, and supporting the development of predictive capabilities.
• Leads standardization efforts aimed at cost savings, efficiency and best practices for patient care.
• Consults with inpatient leaders to advise on operational policies and practices.
• Assures compliance with MGB, BWH, TJC, OSHA, DPH and state and federal regulations.
• Partners with the appropriate compliance offices for audits as needed and/or directed.
• Partners with clinical and administrative leaders to identify, prioritize, implement, and monitor progress of information system enhancements and upgrades, as well as new system introductions. 

Capital Management

• Oversees all physical space that is part of the portfolio.
• Takes a leadership role in planning and space allocation for all current and future applicable services assets across the Brigham entities.
• Oversees vendor relationships as applicable.
• Partners with the SVP for all capital planning relative to applicable services.

Financial Management

• Leadership
• Maintains the solvency of all funds under the VP’s purview.
• Oversee contractual agreements across the BCC, ensuring system-wide compliance and accuracy; track and monitor all agreements (contracts, service level agreements, professional service agreements, etc.) – particularly those with DFCI.
• Oversee financial transactions associated with oncology services for accuracy, timeliness and compliance.
• Examines, analyzes, and interprets financial reports for the purpose of giving advice, preparing statements and projections, and ultimately managing resources.
• Supervises the activities of subordinates who are responsible for being familiar with and approving all expenditures, assigning cost centers, monitoring compliance with budgets, and identifying and investigating potential problem areas and proposing solutions. 
• Budgeting
• Partners with all required constituents to prepare annual budgets for the hospital in the prescribed format for the responsible areas, and on behalf of service line advancements. Presents and justifies budget requests to the SVP.
• Fiscal Management
• Responsible for the cost center fiscal management of all areas of responsibility.
• Establishes and achieves financial goals and measures, monitors, and ensures the on-going financial performance.
• Facilitates effective cost containment practices through monitoring of volume trends, proactive management of capacity (physical and human resource), supplies, service contracts, and professional services agreements.
• Oversees expense management issues; performs comparative analyses; develops and implements strategies for cost containment.
• Analysis & Reporting
• Examines, analyzes and interprets financial reports for the purpose of giving advice, preparing statements and projections, and ultimately managing resources.
• Prepares analyses and forecasting for introduction of new programs/services.
• Oversight
• Approves all relevant capital purchases and tracks ongoing expenditures.
• Supervises the activities of subordinates who are responsible for being familiar with and approving all revenue/expense transactions, assigning cost centers, monitoring compliance with budgets, and identifying and investigating potential problem areas and proposing solutions.
• Ensure that the highest standards of integrity, ethics, control, and confidentiality are maintained at all times across all financial and accounting matters under the purview of the VP. 

Human Resources Management

• Management Actions
• Coordinate with Human Resources for the interviewing, hiring, personnel transactions (hiring, salaries, promotions, job descriptions, etc.) and implementation of institutional corrective action policy for staff.
• In conjunction with Human Resources leadership, serves as a primary resource for issues related to professional and non-professional staff benefits.
• Using PeopleSoft Manager Self Service, initiates, approves, and coordinates with Human Resources for approval of human resources changes (i.e. salary adjustments, salary distributions, training records, etc.) for staff who reside under the VP's PeopleSoft tree (or delegates said work).
• Prepares performance reviews on direct reports.
• Takes corrective and disciplinary action, up to and including termination, as necessary to maintain the highest level of staff productivity and effectiveness.
• Reviews workload issues to ensure appropriate staffing.
• Oversight
• Provides direct supervision to and is responsible for the conduct, operations, and results of the professional and non-professional staff.
• Develops and implements change management programs including efficiency and resource utilization projects.
• In times of transition, supports areas that require interim leadership support. 
• Development
• Actively considers opportunities to grow the abilities, skills, and support of employees through professional development, enhanced communication vehicles, employee-focused initiatives, and otherwise.
• Culture/Equity
• Reviews, supports, and ensures salary and wage equity for staff.
• Creates a supportive, educational, and development-focused environment for all staff.
• Ensures the support and maintenance of a diverse, inclusive, and professional environment for all staff.
• Compliance
• Develops, implements, oversees and approves departmental policies, procedures and systems and revises as necessary to maximize efficiency.
• Responsible for ensuring compliance with regulatory bodies and making managers aware of policy and procedure changes.

Other

• Oversee general administrative matters.
• Develop letters, presentations, announcements, and other communications; all documents must be of the highest caliber of refinement and professionalism.
• Serve on committees as needed or assigned.
• Lead or participate in special projects and perform other related tasks as requested or required.

DIRECT REPORTS:

• Division Administrator, Medical Oncology (indirect)
• Division Administrators for cancer surgery services (indirect)
• Department Administrator, Radiation Oncology (indirect)
• Program Director, Marketing
• Senior Analyst, Brigham Cancer Center
• Cancer Registry Staff

Qualifications

MINIMUM JOB QUALIFICATIONS:

• 10+ years of experience as a leader within an academic medical center.
• Experience in managing and leading cancer services.
• Demonstrated track record of successfully leading teams.
• Experience working in a highly matrixed organization / environment preferred; healthcare industry experience strongly preferred.
• Master’s degree required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Leadership: Truly outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people are required. A demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving is essential.
• Results orientation: Results-driven approach with experience/ability to achieve results in a metrics based analytical environment. The ability to work independently and accurately and concisely disseminate information in both written and verbal formats is required. The ability to independently resolve quickly most problems encountered is essential. 
• Organizational Skills: Outstanding organizational skills are necessary to manage many competing timetables and responsibilities and deadline pressures. The ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term objectives is essential. The responsibilities of this position require detailed, concentrated effort and constant re-establishment of priorities as well as complex and sensitive decision-making.
• Collaboration: Able to work effectively within a matrixed based organizational structure
• Business acumen: Budget management, data and analytics market knowledge, knowledge and analytical skills to support health care delivery and hospital operations, ability to understand and integrate system budget challenges into proposed annual budgets
• Initiative: A self-starter who can develop roadmaps, frameworks and plans in an area with minimal precedent. A successful track record of front-line management and the ability to provide support, direction, and development counsel to staff is required.
• Communicator/Facilitator: Interpersonal, presentation and organizational skills and professional demeanor; Demonstrated sensitivity, discretion, and judgment regarding confidential matters are essential. Excellent verbal and written communication skills are necessary to communicate effectively with a large and diverse constituency, including the Chairs, senior departmental leaders, hospital and BWPO leaders and administrative staff, research faculty at all levels, research trainees and staff, representatives of other BWH offices, collaborating institution officials, granting agencies (NIH, industry and foundations), potential donors, representatives, and vendors. A good command of English language, including medical and scientific terminology, is critical.
• Program Implementation: Proven ability to develop and implement programs
• Project Management: Proven ability to successfully manage highly complex projects
• Innovation: Creativity in exploring and adapting new “measure to improve” and decision support approaches
• Confidence in complexity and ambiguity: Understand and executes effectively amongst the complexities of an academic medical environment, and the broader enterprise. The ability to work collaboratively with chairs, chiefs, senior executives, physicians, service line administrators, operations management, and other employees in a complex matrix organization.
• Judgement: Demonstrated judgement in managing sensitive issues and knowledge of when to escalate problems
• Team: Takes personal responsibility in development a team and is passionate about a happy, highly functioning team with the most acceptable level of talent and performance for the responsibilities of the department
• Interpersonal: Excellent interpersonal, oral communication skills. Possess a leadership style that is open and transparent and an exceptional capacity to build strong relationships. Manages conflict and achieves resolution effectively
• Time management: Exceptional organizational skills and ability to prioritize effectively. Flexibility to work independently and to handle multiple tasks with project deadlines. A tenacious, can-do personality that works to correct mistakes and get things done as efficiently as possible, often utilizing resources across services.
• Technology: Competency in the latest digital capability to support decision support tools and environments (e.g., command center)
• Mass General Brigham values: Embraces values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

EEO Statement Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status.

Primary Location

: MA-Boston-BWH Boston Main Campus

Work Locations

: 

BWH Boston Main Campus 

75 Francis St 

Boston 02115

Job

: Professional/Managerial

Organization

: Brigham & Women's Hospital(BWH)

Schedule

: Full-time

Standard Hours: 40

Shift

: Day Job

Employee Status

: Regular

Recruiting Department: BWH Administration

Job Posting

: Feb 5, 2024

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