Sprouts Farmers Market

Overview

Please note this position is based in Phoenix, AZ. The Network Engineer IV is responsible for administering, implementing, and maintaining the core IT network infrastructure and providing day-to-day operational support and architectural oversight. This includes maintaining an environment for the delivery of all key line of business applications thru on-site, remote site (retail stores), and colocation. Coordinate and communicate planned upgrades, enhancements and maintenance for network infrastructure. Within the IT infrastructure domain, the Network Engineer IV requires additional mastery of network management, monitoring tools and methodologies, configuration backup, disaster recovery technologies and industry best practices. Practice an ITIL aligned approach to changes within the environment. Proficiency in related IT-centric business processes such as change management, systems analysis and quality assurance are also required.

Overview of Responsibilities

• Responsible for network architecture designs and documentation.
• Provide operational support for the IT network infrastructure production environment.
• Serve as a subject matter expert in all network related fields.
• Demonstrates proficiency in IT tools including monitoring, backups, network management, and inventory management tools.
• Configures the network to meet complex business and system requirements by leveraging recommended best practices, organizational governance, ensuring optimization of performance and minimizing risk.
• Manages network security and permissions in alignment with the IT Security and Compliance Team.
• Perform root cause analysis and following up on related action items.
• Involved in the promotion of new infrastructure tools/network infrastructure through development, integration, and production environments.
• Coordinate patches and upgrades as necessary for all network infrastructure.
• Work with users and/or project teams to analyze business needs and develop requirements documentation and project plans.
• Establish best practices with regards to network maintenance, configuration, development, testing, integrity, governance, etc.
• Comply with change control, development life-cycle and release management policies and procedures.
• Maintains and monitors configurations of network infrastructure and related systems to ensure end user success.
• Respond to escalated issues, conducts troubleshooting/research and reports on workarounds and resolutions per ITIL-management best practices.
• Drives standardization of retail store network deployments.
• Drives standardization of network related configuration (IP addressing, configuration standards).
• Serves as lead technical contact responsible for SLA delivery for all network infrastructure.
• Acts as subject matter expert for escalations and troubleshooting of advanced network infrastructure and any related application issues.
• Ongoing IT advisor responsible for technical direction involving all aspects of IT network Infrastructure.
• Acts as backup to other network engineers (Network Engineers) as needed.
• Intimately involved in new network environments, migrations, and implementations.
• Responsible for delivery of IT metrics across all network systems (i.e.: monitoring, upgrades, etc.).
• Policy and procedure enforcement under the best practices established within the IT Department.
• Network Engineer IVs work with their counterparts to troubleshoot advanced infrastructure and application issues.
• Network Engineer IVs perform advanced installation, configuration, administration and tuning of all network systems.
• Network Engineer IVs serve in an advisory role on ongoing improvements and enhancements to IT infrastructure.
• On-call unless a planned vacation or PTO time has been communicated with their supervisor.
• Logs Incidents for any unplanned Outage reported by the Monitoring System.
• Logs incident for Maintenance Task and/or Configuration Change being performed in the IT Environment.
• Escalates issues that cannot be resolved to the appropriate contact after gathering required details/analysis.

Qualifications

Knowledge, Skills and Abilities

• Four year degree or equivalent additional experience in a related discipline (e.g., information technology, computer science, business, engineering).
• Minimum 8+ years of design, implementation, and maintenance for a complex network environment.
• Minimum 3+ years with a focus on network architecture and design.
• Retail environment experience is preferred but not required.

Personality Traits:

• Maintain high levels of integrity and dependability.
• Maintain a focus on results, quality and customer satisfaction.
• Works well in a team environment and effectively manages work activities.
• Project a professional demeanor and appearance.
• Be extremely flexible and adaptable.
• Demonstrates the ability to function and stay focused in a constant pressure, fast growing and ever-changing organization.

Technical Skills: 

• Adept at change management and release management policies and procedures.
• Strong analytical and problem solving skills are required.
• Knowledge of ITIL V3 preferred.
• Implementation, configuration and management of most of the following technologies:
• Cisco Nexus and IOSXE
• Palo Alto Firewalls.
• Cisco Meraki equipment (MX, MS, MR)
• Load Balancers (F5, CA, Azure load balancers)
• Azure Network resources (VNet, NSG, ExpressRoute, VPN Gateway)
• Wireless fundamentals (RF, RSS, Ekahau equipment)
• Network Management tools (Solarwinds, LogicMonitor, DataDog)
• Voice Fundamentals (SIP, CUBE, SBC, CUCM)
• Advanced routing protocol experience required (OSPF and BGP).
• Network failover design (Remote Site and DR Sites) experience required.
• Experience with hypervisors including VMWare and/or Microsoft Hyper-V.

Communication Skills: 

• Ability to competently understand, speak, read and write English.
• Ability to produce professional written communication including project submittals, complex visios and knowledgebase articles.
• Ability to effectively present information and respond to questions from groups of managers, project steering committees and customers.
• Requires excellent interpersonal communications skills.

#LI-NA1

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.