Zscaler

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

The Senior Business Analyst – PeopleTech, reporting to the Director Digital Transformation, P&C, is accountable for creating and delivering scalable and impactful technology solutions to enable our People & Culture (HR) function. This individual will lead and drive the implementation, integration and optimization of the HR technology stack in alignment with the vision of the HR programs, business processes and policy strategies. The ideal candidate will have deep process understanding of HR operations and be hands-on with the HRIS and ATS platforms as well as other HR core applications. They will have the ability to drive enhancement projects, architect efficient processes and systems, build consensus and provide direction across stakeholders, and be a hands-on subject matter expert capable of delivering the technology solutions required to solve complex business challenges.

Responsibilities/What You’ll Do:

• Meet with business leaders, decision-makers, and end users to understand problem statements and gather requirements. Facilitate these discussions at both detail and summary levels.
• Be a thought partner to the business team and IT in designing highly scalable solutions.
• Lead HRIS system related projects, enhancements, and process redesigns, coordinating schedules and actions across business and IT stakeholders.
• Partner with business stakeholders to ensure that the project roadmap continuously reflects business priorities as projects and business needs change
• Manage HR platforms with supporting data integrations and system authentication, ensuring system stability, security and privacy compliance, design for scale and expeditious resolution for high-impact issues.
• Facilitate configuration evaluation and work to ensure consistent, efficient use of each module, and innovative use of technology
• Develop detailed test plans, test scripts, and execute testing to deliver a thorough, bug free solution.
• Build and execute detailed implementation plans including discovery, design, QA/test, deploy and support leveraging agile methodologies
• Use data to analyze issues, categorize defects and prioritize enhancement efforts
• Respond proactively to user questions/issues and implement new processes or improve existing ones. This includes interacting with cross-functional business units to define requirements and understand both upstream and downstream processes and system changes and impacts 
• Documents systems, processes and planned changes for both IT controls as well as business user and executive communications
• Maintain strong relationships based on trust and transparency with primary business stakeholders and cross functional teams.

Qualifications/Responsibilities:

• Minimum of 8 year of IT industry experience in complete software development life cycle process including System Analysis, Process Design, Integration definition, Testing, Implementation and Documentation
• Minimum 4+ years of experience on any HRIS platform such as Workday or SuccessFactor, and must have hands-on experience
• Experience in lead roll managing integrations and data migrations for 1+ HRIS platform installations
• Experience with Greenhouse and Dayforce is a plus
• Strong understanding and experience of ATS and HCM core business processes
• Comfortable with ambiguity and fast changing environment with an ability to adapt as needed
• Ability to troubleshoot technical problems
• Ability to manage shifting responsibilities in a dynamic and cross-functional teamwork environment
• Ability to use data to analyze problems and prioritize efforts
• Track record of leading and driving complex HRIS projects
• Excellent leadership and project delivery skills
• Excellent written and oral communication skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Highly self-motivated and directed by being a great team player 
• Keen attention to details 
• 4-year degree BS/BA in a technical, business or other analytical field required

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.